Windows 10 with two videocards, black screen on connect

Forum / NoMachine for Windows / Windows 10 with two videocards, black screen on connect

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  • November 22, 2021 at 19:37 #36390
    sebadamus
    Participant

    Hi,

    I am using NoMachine (last free version) to connect to a Windows 10 with two video cards, RX580 and HD 5500 (this one is the one connected to the monitor, the other one is just idle)

    I can connect with MS Remote Desktop no problem.

    If I run the same on Ubuntu 20.04, there is no problem.

    What can I check on Windows to make it work?

     

    Thanks,

    November 24, 2021 at 12:07 #36407
    fra81
    Moderator

    Hi,

    this is not a known issue. Please gather the NoMachine logs as explained in https://knowledgebase.nomachine.com/AR10K00697. You can send them to forum@nomachine.com, by referencing the link to your post.

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