ACrui

[ACrui]

Hi Kuba,

I have found a solution, it was an Avid issue after all. To fix it I went into user settings > audio and reduced the Play Buffer Size.

Thanks for your help!

 

 

[ACrui]

Thanks for your help, I have just emailed the Debug Log to the email address you provided.

[ACrui]

I have updated as requested and the issue persists.

The link you provided doesn’t work so I googled it and found this: https://kb.nomachine.com/DT10O00163#1.3 however the instructions aren’t very clear. I don’t know what it means when it says remove the # from the key name (uncomment) and set the following: SessionLogLevel 7 Once I have navigated to server.cfg.

Thanks

[ACrui]

Hi, I have updated both NoMachine on both Macs so they’re the latest version. The issue still persists. The operating system for both machines is Monterey version 12.5.1.

Thanks

[ACrui]

Thanks for your response, unfortunately this hasn’t fixed the issue.

[ACrui]

Thanks for the response. Nothing has changed since they issue has started occurring, no updates or anything like that. The version of Avid is 2022.12 and the version of NoMachine is  8.4.2.

The strange thing is that there are 4 machines all with NoMachine set up on it, all with exactly the same specs as above and they’re all working as expected except for this one.

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