Error: Cannot create session directory on server

NoMachine for Linux / Error: Cannot create session directory on server

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  • August 6, 2015 at 12:48 #7901
    josebenitez1982josebenitez1982
    Participant

    Hi,

    I am using NX client on a Mac and connecting to a NX server on a Linux machine. If I don’t connect frequently (less than ~1 day) I get an error when I try connect again:

    The session negotiation failed.

    Error: Cannot create session directory on server. Permission denied.

    And then I have to perform a restart of the nx server (/etc/NX/nxserver –restart) in order to be able to connect again.

    Is there something I need to do so that this doesn’t happen? Currently I have to restart almost every day.

    Thanks,

    Jose

    August 6, 2015 at 12:51 #7909
    Sarah DelvingtBilbotine
    Participant

    Hello Jose,

    In order to help you, we need to investigate further.

    Can you please send the standard debug logs to forum(at)nomachine(dot)com, making sure you reference ‘Error: Cannot create session directory on server’ as subject ?

    If needed, the procedure to gather them is here: https://www.nomachine.com/DT04M00076#1

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