500 Internal Server Error

Forum / NoMachine for Windows / 500 Internal Server Error

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #9503
    00
    Participant

    After installing NoMachine Enterprise Cloud (5.0.53_8) on Windows Server 2012 R2, I’m unable to use the web interface. Using the standard NX Player works fine.

    [code]

    ubuntu@ip-172-31-15-83:~$ nmap -p4443,4080 ec2-52-91-91-12.compute-1.amazonaws.com -Pn -T5 -A

     

    Starting Nmap 6.40 ( http://nmap.org ) at 2015-12-31 00:34 UTC

    Nmap scan report for ec2-52-91-91-12.compute-1.amazonaws.com (172.31.15.218)

    Host is up (0.00040s latency).

    rDNS record for 172.31.15.218: ip-172-31-15-218.ec2.internal

    PORT     STATE SERVICE VERSION

    4080/tcp open  http    Apache httpd 2.4.16 ((Win32) OpenSSL/1.0.1p)

    |_http-methods: No Allow or Public header in OPTIONS response (status code 302)

    |_http-title: Did not follow redirect to https://172.31.15.218:4443/nxwebplayer

    4443/tcp open  http    Apache httpd 2.4.16 ((Win32) OpenSSL/1.0.1p)

    |_http-methods: No Allow or Public header in OPTIONS response (status code 500)

    |_http-title: 400 Bad Request

     

    Service detection performed. Please report any incorrect results at http://nmap.org/submit/ .

    Nmap done: 1 IP address (1 host up) scanned in 16.42 seconds

    [/code]

    #9547
    Irek
    Participant

    Hello 00,

    We will need debug NoMachine server logs to investigate further. Please follow the instructions here:

    https://www.nomachine.com/AR07K00677
    Send them to forum[at]nomachine[dot]com

    Could you try to explain what issue do you have exactly, are you unable to connect to that server using Web Player, and what error do you have displayed in browser?

    Can you please check if nxhtd is running, by executing:
    ‘nxserver –status’ and provide the full output.

    Is it possible to connect/start WebPlayer on the server machine [connecting using  localhost/127.0.0.1 ]

Viewing 2 posts - 1 through 2 (of 2 total)

Closed because the user did not provide further feedback. Please notify us if you confirm that it is resolved or open a new topic if you have the same problem.