After connecting to NoMachine as the host on my laptop no audio

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  • #46173
    Jd89
    Participant

    https://help.ubuntu.com/stable/ubuntu-help/sound-nosound.html.en

    It seems to be the exact same issue as above

    Output from amixer -c 0 controls

    numid=1,iface=CARD,name=’HDMI/DP,pcm=3 Jack’

    numid=7,iface=CARD,name=’HDMI/DP,pcm=7 Jack’

    numid=13,iface=CARD,name=’HDMI/DP,pcm=8 Jack’

    numid=19,iface=CARD,name=’HDMI/DP,pcm=9 Jack’

    numid=2,iface=MIXER,name=’IEC958 Playback Con Mask’

    numid=8,iface=MIXER,name=’IEC958 Playback Con Mask’,index=1

    numid=14,iface=MIXER,name=’IEC958 Playback Con Mask’,index=2

    numid=20,iface=MIXER,name=’IEC958 Playback Con Mask’,index=3

    numid=3,iface=MIXER,name=’IEC958 Playback Pro Mask’

    numid=9,iface=MIXER,name=’IEC958 Playback Pro Mask’,index=1

    numid=15,iface=MIXER,name=’IEC958 Playback Pro Mask’,index=2

    numid=21,iface=MIXER,name=’IEC958 Playback Pro Mask’,index=3

    numid=4,iface=MIXER,name=’IEC958 Playback Default’

    numid=10,iface=MIXER,name=’IEC958 Playback Default’,index=1

    numid=16,iface=MIXER,name=’IEC958 Playback Default’,index=2

    numid=22,iface=MIXER,name=’IEC958 Playback Default’,index=3

    numid=5,iface=MIXER,name=’IEC958 Playback Switch’

    numid=11,iface=MIXER,name=’IEC958 Playback Switch’,index=1

    numid=17,iface=MIXER,name=’IEC958 Playback Switch’,index=2

    numid=23,iface=MIXER,name=’IEC958 Playback Switch’,index=3

    numid=6,iface=PCM,name=’ELD’,device=3

    numid=25,iface=PCM,name=’Playback Channel Map’,device=3

    numid=12,iface=PCM,name=’ELD’,device=7

    numid=26,iface=PCM,name=’Playback Channel Map’,device=7

    numid=18,iface=PCM,name=’ELD’,device=8

    numid=27,iface=PCM,name=’Playback Channel Map’,device=8

    numid=24,iface=PCM,name=’ELD’,device=9

    numid=28,iface=PCM,name=’Playback Channel Map’,device=9

    Can you please advise?

    #46191
    Britgirl
    Participant

    Quite a lot of information is missing. Please provide:

    – NoMachine product and version on local and remote machine (free version, Workstation, etc).

    – Whether the problem arises connecting to a physical or a virtual display.

    – Remote and local Windows/Mac/Linux version (Windows XP/7/8, OS X 10.x, Ubuntu xyz, Mint x.y, etc.).

    – If on Linux, desktop version (GNOME. KDE, whatever) on client and on server.

    – Are you using Pulse Audio or Pipewire

    – Precise steps to reproduce the issue.

     

    #46192
    Jd89
    Participant

    1. Version: 8.10.1 -> Remote machine, client isn’t important as its not even connected anymore
    2. Nothing to do with display
    3. Ubuntu 22.04.3
    4. Gnome
    5. Not sure, how do I find out?

    #46262
    Jd89
    Participant

    Just want to chase this, as the audio is still broken on my laptop

    #46294
    kubaszym1
    Participant

    Hi,

    Your issue can be caused by several things. In order to determine if you’re using PulseAudio or PipeWire you can run this command:

    pactl info

    if ‘Server Name’ is pulseaudio – you use PulseAudio, but if it’s something like ‘PulseAudio (on PipeWire 0.3.x)’ – you use PipeWire. Then you can restart your audio service and hopefully the sound will return:

    1) For PipeWire: systemctl --user --now restart pipewire.{socket,service}

    2) For PulseAudio: systemctl --user --now restart pulseaudio

    In some cases you may need to restart your computer.

    Regards,

    Kuba

    #46308
    Jd89
    Participant

    Thanks for response, I have tried rebooting, but still nothing.

    MY servername is pulseaudio, but I cannot restart using that command above, e.g. no such service

    #46559
    kubaszym1
    Participant

    Hi,

    Please try again using the commands exactly as they are above. I realised that they were formatted incorrectly, now corrected.

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