After connecting to NoMachine as the host on my laptop no audio

[Jd89]

https://help.ubuntu.com/stable/ubuntu-help/sound-nosound.html.en

It seems to be the exact same issue as above

Output from amixer -c 0 controls

numid=1,iface=CARD,name=’HDMI/DP,pcm=3 Jack’

numid=7,iface=CARD,name=’HDMI/DP,pcm=7 Jack’

numid=13,iface=CARD,name=’HDMI/DP,pcm=8 Jack’

numid=19,iface=CARD,name=’HDMI/DP,pcm=9 Jack’

numid=2,iface=MIXER,name=’IEC958 Playback Con Mask’

numid=8,iface=MIXER,name=’IEC958 Playback Con Mask’,index=1

numid=14,iface=MIXER,name=’IEC958 Playback Con Mask’,index=2

numid=20,iface=MIXER,name=’IEC958 Playback Con Mask’,index=3

numid=3,iface=MIXER,name=’IEC958 Playback Pro Mask’

numid=9,iface=MIXER,name=’IEC958 Playback Pro Mask’,index=1

numid=15,iface=MIXER,name=’IEC958 Playback Pro Mask’,index=2

numid=21,iface=MIXER,name=’IEC958 Playback Pro Mask’,index=3

numid=4,iface=MIXER,name=’IEC958 Playback Default’

numid=10,iface=MIXER,name=’IEC958 Playback Default’,index=1

numid=16,iface=MIXER,name=’IEC958 Playback Default’,index=2

numid=22,iface=MIXER,name=’IEC958 Playback Default’,index=3

numid=5,iface=MIXER,name=’IEC958 Playback Switch’

numid=11,iface=MIXER,name=’IEC958 Playback Switch’,index=1

numid=17,iface=MIXER,name=’IEC958 Playback Switch’,index=2

numid=23,iface=MIXER,name=’IEC958 Playback Switch’,index=3

numid=6,iface=PCM,name=’ELD’,device=3

numid=25,iface=PCM,name=’Playback Channel Map’,device=3

numid=12,iface=PCM,name=’ELD’,device=7

numid=26,iface=PCM,name=’Playback Channel Map’,device=7

numid=18,iface=PCM,name=’ELD’,device=8

numid=27,iface=PCM,name=’Playback Channel Map’,device=8

numid=24,iface=PCM,name=’ELD’,device=9

numid=28,iface=PCM,name=’Playback Channel Map’,device=9

Can you please advise?

[Britgirl]

Quite a lot of information is missing. Please provide:

– NoMachine product and version on local and remote machine (free version, Workstation, etc).

– Whether the problem arises connecting to a physical or a virtual display.

– Remote and local Windows/Mac/Linux version (Windows XP/7/8, OS X 10.x, Ubuntu xyz, Mint x.y, etc.).

– If on Linux, desktop version (GNOME. KDE, whatever) on client and on server.

– Are you using Pulse Audio or Pipewire

– Precise steps to reproduce the issue.

 

[Jd89]

1. Version: 8.10.1 -> Remote machine, client isn’t important as its not even connected anymore
2. Nothing to do with display
3. Ubuntu 22.04.3
4. Gnome
5. Not sure, how do I find out?

[Jd89]

Just want to chase this, as the audio is still broken on my laptop

[kubaszym1]

Hi,

Your issue can be caused by several things. In order to determine if you’re using PulseAudio or PipeWire you can run this command:

pactl info

if ‘Server Name’ is pulseaudio – you use PulseAudio, but if it’s something like ‘PulseAudio (on PipeWire 0.3.x)’ – you use PipeWire. Then you can restart your audio service and hopefully the sound will return:

1) For PipeWire: systemctl --user --now restart pipewire.{socket,service}

2) For PulseAudio: systemctl --user --now restart pulseaudio

In some cases you may need to restart your computer.

Regards,

Kuba

[Jd89]

Thanks for response, I have tried rebooting, but still nothing.

MY servername is pulseaudio, but I cannot restart using that command above, e.g. no such service

[kubaszym1]

Hi,

Please try again using the commands exactly as they are above. I realised that they were formatted incorrectly, now corrected.

[Author]

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