Authentication error with correct username

Forum / NoMachine for Mac / Authentication error with correct username

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  • February 2, 2017 at 09:41 #13667
    mikedew
    Participant

    I have NoMachine installed on Ubuntu 16.04

    NoMachine client on Mac OS X

    When trying to connect, says “authentication failed, try again”

    user and pass are correct, re-checked 10 times

    Any known issues?

    February 2, 2017 at 12:29 #13671
    bakhtadze
    Participant

    Hello.
    We need some more information for our investigation.

    Can you send us /etc/pam.d folder from Ubuntu also /usr/NX/var/log folder.
    Also output of ‘cut -d: -f1 /etc/passwd’ command.

    And user name you are trying to authenticate with.

    Also output from ‘arch’ command and package name you have installed on Ubuntu.

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Viewing 2 posts - 1 through 2 (of 2 total)

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