Hello
With logs provided, the problem is hard to debug, to handle it we would require
more data.
Please set in the node.cfg:
SessionLogClean 0
Also it seems, that master agent hangs in this case, so please add this line at the
bottom in the server.cfg:
dumpCoreOnHang 1
This will cause the server to kill node with signal 11 instead of 9, so please make sure
the system can handle core dumps.
After this please restart the nomachine server:
/etc/NX/nxserver –restart
Reproduce the problem and send the server and node logs as previously. We would also
require the full agent logs, so please include the full:
/usr/NX/var/log/
directory.
When the problem is reproduced, please do:
/etc/NX/nxserver –restart
again so, if the Agent hanged, the system produce core report for nxnode process. We would
require the backtrace of all threads. The instruction is available here:
https://www.nomachine.com/AR09L00810
Also include the logs from client machine: .nx directory in user’s home.
In case of uncertainty please consult article on collecting logs:
https://www.nomachine.com/DT07M00098
Send all logs on to forum[at]nomachine[dot]com making sure to reference your topic in message title.
And some finishing questions: have you tried to log in as different user than root? Do the same problems happen?
Also is the machine you are trying to connect to on user desktop or Login Window?