Black screen and Ooops!

[PT400C]

Hey,

I noticed a problem with NoMachine (latest version for Linux x86_64) when connection to a Debian 9 device from Windows 10. Here is the visualization:

What did I do wrong and why are all characters missing?

Thanks in advance

PT400C

[kroy]

Is your Debian a headless system? Please send output following commands:

grep CreateDisplay /usr/NX/etc/server.cfg

grep DefaultDesktopCommand /usr/NX/etc/node.cfg

If you don’t have a headless system and CreateDisplay key is set to “1”, please edit server.cfg and set key to following value:

CreateDisplay 0

If it’s not the case, please enable debug, restart nxserver (sudo /usr/NX/bin/nxserver --restart), reproduce problem, collect logs and send them to forum[at]nomachine[dot]com? Instructions about debug and collecting logs you can find there: https://www.nomachine.com/DT10O00163.

[dmoors]

I have a similar issue to this with RHEL v7 Enterprise Server + Terminal Server Enterprise Edition V6. Which logs need to be collected and posted on this forum?

Note: I have also posted a separate track for my issue which includes screenshots that look very similar to the one above (attached for reference).

 

thanks,

 

David

Attachments:

1. 

   NoMachineGUIError1-1.png
   

2. 

   NoMachineGUIError2-1.png
   

[kroy]

Did you try sudo yum install dejavu-lgc-sans-fonts or sudo yum install dejavu-serif-fonts? Please check that fonts are also ok in other applications, not just NoMachine.

If you are sure that fonts are installed – server-side logs would be required (see instructions in https://www.nomachine.com/DT10O00163). Please send the ~/.nx and /usr/NX/var/log. You can send them to forum[at]nomachine[dot]com making sure you reference the topic.

Did you try sudo yum install dejavu-lgc-sans-fonts or sudo yum install dejavu-serif-fonts? Please check that fonts are also ok in other applications, not just NoMachine.

If you are sure that fonts are installed – server-side logs would be required (see instructions in https://www.nomachine.com/DT10O00163). Please send the ~/.nx and /usr/NX/var/log. You can send them to forum[at]nomachine[dot]com making sure you reference the topic.

[Britgirl]

So that other readers can see the related topic, here’s the link: https://forums.nomachine.com/topic/black-screen-oops-rendering-issues-on-red-hat.

[Author]

Posts