Black Screen with cursor – Windows / Linux

Forum / NoMachine for Linux / Black Screen with cursor – Windows / Linux

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  • November 26, 2025 at 21:47 #54975
    SM662
    Participant

    I am trying to connect from a Windows 11 laptop to an AARM64 M2 Macbook Pro running Fedora Ashai Linux KDE. NoMachine connects, and I can control the cursor on the mac, but the remote screen stays black. I have tried changing screen resolution and enabling/disabling hardware encoding from the NoMachine settings on the Windows side but with no luck.

    The settings it is displaying under the Display Settings > Modify are the following:
    With Client Side Hardware Decoding enabled: Display 2560x 1600, X11, 30FPS, SW encoding, H.254, HW decoding, DXVA, Intel(R) UHD Graphics 31.0.101.2135
    With Client Side Hardware Decoding enabled: Display 2560x 1600, X11, 30FPS, SW encoding, H.254, SW decoding

    November 28, 2025 at 18:54 #54991
    Britgirl
    Keymaster

    Hi, are you able to send us the server-side logs so we can check them? You can extract them using the instructions here:
    https://kb.nomachine.com/DT08U00298#1.1.

    Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email.  Or you can upload them here. Thanks!

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