Blank screen and system hangs while running NoMachine

[Venu Revanth]

Hello,

My name is Venu, I’m new to using No Machine, Recently I have updated my os to Ubuntu 22.04, which is causing problems, I was able to run Nx machine in the previous version of Ubuntu 20.04 LTS (I think), but now I’m not able to run it, whenever I run it, its successfully connecting to the remote desktop but showing blank page. And after sometime all my applications begin to crash. Can someone please help me in this regard.

1) NoMachine version 8.5.3 (local computer), the sever side is a High performance cluster

2) NoMachine Enterprise Client version 8.5.3. Other side is  HPC based on Linux with centOS 7.9.2009

3) what I did is just an upgrade of the os

4)No error messages just blank screen, after connection

5) Client OS : Ubuntu 22.04

6) Server OS: cents 7.9.2009 based on Linux

7) mainly Chrome and rest all the applications follow and system hangs at client side.

[Britgirl]

NoMachine was working before the update of the OS so it would indicate a problem with the OS. We are not aware of issues of system hangs/applications crashing.

You wrote NoMachine Enterprise Client for the server side. Perhaps you meant NoMachine Enterprise Desktop?

4) No error messages just blank screen, after connection

7) mainly Chrome and rest all the applications follow and system hangs at client side.

So it appears you have two problems? One on the Centos server side (black screen) and one on the Ubuntu client side (applications closing unexpectedly and OS hangs?)

We would need to see the logs to understand what is happening. Please follow the instructions here and gather the logs from both machines.

https://kb.nomachine.com/DT07S00243

Please submit to forum[at]nomachine[dot]com.

 

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