Blank white screen KDE Wayland AMD

[zany130]

Whenever I try to connect to my KDE Wayland desktop from my android phone (Galaxy S23) I get a blank white screen for a few seconds then it disconnects

Attachments:

1. NoMachine-log-2023.07.24-22.15.35.zip

[zany130]

Looked through the logs and noticed the first few errors are authentication errors.

That is because I accidently selected the wrong connection profile on my android and backed out of it

Ill post a clean version later today

Here is the version of NoMachine I am using

pacman -Qi nomachine
Name : nomachine
Version : 8.7.1-1
Description : Remote desktop application
Architecture : x86_64
URL : http://www.nomachine.com
Licenses : custom:"NoMachine EULA"
Groups : None
Provides : None
Depends On : bash openssh nawk polkit rpm-tools dkms
Optional Deps : xorg-xauth: allows logging into a headless machine
[installed]
Required By : None
Optional For : None
Conflicts With : nxmanager nxwebplayer nxserver nxnode nxclient
Replaces : None
Installed Size : 54.27 MiB
Packager : UFSCar HPC Builder <hpc.ufscar@chaotic.cx>
Build Date : Thu 20 Jul 2023 03:22:11 PM EDT
Install Date : Mon 24 Jul 2023 08:41:38 PM EDT
Install Reason : Explicitly installed
Install Script : Yes
Validated By : Signature

 

As for my system info

System:
Host: Garuda-Linux Kernel: 6.4.5-1-cachyos arch: x86_64 bits: 64
Console: pty pts/1 Distro: Garuda Linux
Machine:
Type: Desktop Mobo: ASRock model: X470 Taichi
serial: <superuser required> UEFI: American Megatrends v: P5.10
date: 10/20/2022
CPU:Info: 6-core AMD Ryzen 5 5600X [MT MCP] speed (MHz): avg: 4007
min/max: 550/4651
Graphics:
Device-1: AMD Navi 22 [Radeon RX 6700/6700 XT/6750 XT / 6800M/6850M
XT] driver: amdgpu v: kernel
Display: server: X.org v: 1.21.1.8 with: Xwayland v: 23.1.2
driver: gpu: amdgpu tty: 72x35 resolution: 1: 2560x1080 2: 3840x2160 3: 1920x1080
API: OpenGL Message: GL data unavailable in console. Try -G --display

Network:

Device-1: Intel Dual Band Wireless-AC 3168NGW [Stone Peak]
driver: iwlwifi
Device-2: Intel I211 Gigabit Network driver: igb
Drives:
Local Storage: total: 2.96 TiB used: 4.15 TiB (140.4%)
Info:
Processes: 509 Uptime: 33m Memory: total: 32 GiB
available: 31.26 GiB used: 11.11 GiB (35.5%) Init: systemd
Shell: Bash inxi: 3.3.28

[zany130]

here are updated logs

Attachments:

1. NoMachine-log-2023.07.25-19.23.28.zip

[Britgirl]

Hi, thanks for the logs, we’ll be checking soon.

In the meantime, could you disable Wayland and use Xorg instead? Does it make a difference?

[zany130]

Yes works fine under x.

[zany130]

@Britgirl were you able to look at the logs? I am still having this issue

[Britgirl]

We can reproduce it. The next release will include a fix for this white screen issue.

[xoepe]

This is still an issue on 8.9.1

[fra81]

Hi,

we don’t reproduce in our lab with version 8.9.1. Can you make sure you have rebooted the system after updating NoMachine? Can you also confirm what is the distribution you are using on the server?

If that doesn’t help, please show us the output of the following commands:

sudo netstat -anlp | grep egl

sudo getcap /usr/bin/kwin_wayland

Please also check if any of these files exist:

/usr/lib/plasma-sourceenv.sh
/usr/lib/plasma-dbus-run-session-if-needed

[xoepe]

I am using archlinux with sway. I think most of these commands don’t apply to my situation since I am using Sway, but I do get the white screen with a disconnect. I used the ss version of the first command and got no output. My other issue I opened which has gotten no response is #45317

[Britgirl]

This is a for zany130. Version 8.9.1 should solve the problem for you.

[Author]

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