Blank white screen KDE Wayland AMD

Forum / NoMachine for Linux / Blank white screen KDE Wayland AMD

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #44945
    zany130
    Participant

    Whenever I try to connect to my KDE Wayland desktop from my android phone (Galaxy S23) I get a blank white screen for a few seconds then it disconnects

    #44954
    zany130
    Participant

    Looked through the logs and noticed the first few errors are authentication errors.

    That is because I accidently selected the wrong connection profile on my android and backed out of it

    Ill post a clean version later today

    Here is the version of NoMachine I am using

    pacman -Qi nomachine
    Name : nomachine
    Version : 8.7.1-1
    Description : Remote desktop application
    Architecture : x86_64
    URL : http://www.nomachine.com
    Licenses : custom:"NoMachine EULA"
    Groups : None
    Provides : None
    Depends On : bash openssh nawk polkit rpm-tools dkms
    Optional Deps : xorg-xauth: allows logging into a headless machine
    [installed]
    Required By : None
    Optional For : None
    Conflicts With : nxmanager nxwebplayer nxserver nxnode nxclient
    Replaces : None
    Installed Size : 54.27 MiB
    Packager : UFSCar HPC Builder <hpc.ufscar@chaotic.cx>
    Build Date : Thu 20 Jul 2023 03:22:11 PM EDT
    Install Date : Mon 24 Jul 2023 08:41:38 PM EDT
    Install Reason : Explicitly installed
    Install Script : Yes
    Validated By : Signature

     

    As for my system info

    System:
    Host: Garuda-Linux Kernel: 6.4.5-1-cachyos arch: x86_64 bits: 64
    Console: pty pts/1 Distro: Garuda Linux
    Machine:
    Type: Desktop Mobo: ASRock model: X470 Taichi
    serial: <superuser required> UEFI: American Megatrends v: P5.10
    date: 10/20/2022
    CPU:Info: 6-core AMD Ryzen 5 5600X [MT MCP] speed (MHz): avg: 4007
    min/max: 550/4651
    Graphics:
    Device-1: AMD Navi 22 [Radeon RX 6700/6700 XT/6750 XT / 6800M/6850M
    XT] driver: amdgpu v: kernel
    Display: server: X.org v: 1.21.1.8 with: Xwayland v: 23.1.2
    driver: gpu: amdgpu tty: 72x35 resolution: 1: 2560x1080 2: 3840x2160 3: 1920x1080
    API: OpenGL Message: GL data unavailable in console. Try -G --display
    
    Network:
    
    Device-1: Intel Dual Band Wireless-AC 3168NGW [Stone Peak]
    driver: iwlwifi
    Device-2: Intel I211 Gigabit Network driver: igb
    Drives:
    Local Storage: total: 2.96 TiB used: 4.15 TiB (140.4%)
    Info:
    Processes: 509 Uptime: 33m Memory: total: 32 GiB
    available: 31.26 GiB used: 11.11 GiB (35.5%) Init: systemd
    Shell: Bash inxi: 3.3.28
    #44962
    zany130
    Participant

    here are updated logs

    #44969
    Britgirl
    Participant

    Hi, thanks for the logs, we’ll be checking soon.

    In the meantime, could you disable Wayland and use Xorg instead? Does it make a difference?

    #44977
    zany130
    Participant

    Yes works fine under x.

    #45142
    zany130
    Participant

    @Britgirl were you able to look at the logs? I am still having this issue

    #45145
    Britgirl
    Participant

    We can reproduce it. The next release will include a fix for this white screen issue.

    #45530
    xoepe
    Participant

    This is still an issue on 8.9.1

    #45562
    fra81
    Moderator

    Hi,

    we don’t reproduce in our lab with version 8.9.1. Can you make sure you have rebooted the system after updating NoMachine? Can you also confirm what is the distribution you are using on the server?

    If that doesn’t help, please show us the output of the following commands:

    sudo netstat -anlp | grep egl
    
    sudo getcap /usr/bin/kwin_wayland

    Please also check if any of these files exist:

    /usr/lib/plasma-sourceenv.sh
    /usr/lib/plasma-dbus-run-session-if-needed
    #45564
    xoepe
    Participant

    I am using archlinux with sway. I think most of these commands don’t apply to my situation since I am using Sway, but I do get the white screen with a disconnect. I used the ss version of the first command and got no output. My other issue I opened which has gotten no response is #45317

    #45651
    Britgirl
    Participant

    This is a for zany130. Version 8.9.1 should solve the problem for you.

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