Can connect, see desktop, mouse and keyboard don’t work

[martixy]

It used to work last time I used it, maybe a month or two ago.

Now I can no longer control the remote machine.

I connect from a Windows 10 machine to a Linux Mint 21.3.

I was on v8.something, and just updated both sides to v9.1.24, hoping that would resolve the problem. It did not.

No visible changes have been made on either side, apart from keeping both machines updated (e.g. windows update and apt update/upgrade).

I restarted both machines a couple of times as part of the latest round of updates (NoMachine demanded it on Windows and on Linux to free up the old kernel for delete).

 

I can connect to the machine btw, and see the desktop, and the cursor changes when I hover over the window, but no inputs are registered.

[katpan]

Hello,

Are you able to send us the logs from the server machine? You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243. Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email.

Thanks!

[Author]

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