Can no longer log in after updating to version 6.7.6

Forum / NoMachine for Linux / Can no longer log in after updating to version 6.7.6

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  • Author
    Posts
  • #22433
    ebennett
    Participant

    Can’t login since upgrade, worked fine before. Log shows refused login due to incorrect password although the login information is definitely correct. Both types of user / password enable in server.cfg are set to 0.

    #22444
    mlyn
    Contributor

    Hello,

    Based on the information you provided (you omitted the distribution and version which would be useful to know), we cannot say why you are encountering this issue. We will need logs to understand better.

    Please follow the instructions about collecting logs from https://www.nomachine.com/DT07M00098. After editing server.cfg and node.cfg reproduce issue and send them to forum[at]nomachine[dot]com.

    Could you also check if command ‘nxexec –auth’ works correctly, on linux default path is: ‘$ /usr/NX/bin/nxexec –auth’

    IMPORTANT! when you call this command the password will be visible on your command line.

    Correct output will be similar to: “User authorized, is member of: nomachine.”

     

     

Viewing 2 posts - 1 through 2 (of 2 total)

Closed because the user did not provide further feedback. Please notify us if you confirm that it is resolved or open a new topic if you have the same problem.