Cannot connect to 5.1.54

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  • #12694
    toanle
    Participant

    I installed 5.1.54 on Linux Ubuntu Mate 16.04.

    Start seems to be OK. But, I cannot connect from Windows PC.

    sudo /usr/NX/bin/nxserver –restart

    NX> 162 Disabled service: nxserver.

    NX> 162 Disabled service: nxnode.

    NX> 162 Disabled service: nxd.

    NX> 161 Enabled service: nxserver.

    NX> 162 WARNING: Cannot find X servers running on this machine.

    NX> 162 WARNING: A new virtual display will be created on demand.

    NX> 161 Enabled service: nxd.

     

    $ /usr/NX/bin/nxserver –version

    NoMachine – Version 5.1.54

    I have been using NoMachine since day 1 of Mate 16.04 release. I see connection issue when upgrading to 5.1.54 recently.

    #12711
    toanle
    Participant

    Today, I upgrade packages for Ubuntu MATE 16.04. I can connect to nxserver 5.1.54.

    Issue is resolved.

    #12712
    davidhubbard
    Participant

    We have RHEL 6 servers running NX 5.1.26.  We have seen the same problem with users who have upgraded their Windows client to 5.1.54 where they cannot connect to the server.  Deleting /users/USERNAME/.nx on the windows client and then recreating an empty nx director (mkdir /users/USERNAME/.nx) seems to resolve this problem.

    #12732
    Britgirl
    Keymaster

    We have seen the same problem with users who have upgraded their Windows client to 5.1.54 where they cannot connect to the server. Deleting /users/USERNAME/.nx on the windows client and then recreating an empty nx director (mkdir /users/USERNAME/.nx) seems to resolve this problem.

    We haven’t been able to reproduce this problem. The best way to proceed would to see the server side logs to check what’s happening if you encounter it again.

    #12843
    recohen
    Participant

    I just upgraded to 5.1.54 workstation on my linux box, and now I cannot connect from my mac. I get: Error: Server configuration error

    I checked nxserver status and it says:

    sudo /usr/NX/bin/nxserver –status

    NX> 161 Enabled service: nxserver.

    NX> 162 Disabled service: nxnode.

    NX> 161 Enabled service: nxd.

     

    Ron

     

    #12844
    recohen
    Participant

    Further information:

    usr/NX/var/log/nxerror.log

    /usr/NX/bin/nxexec: error while loading shared libraries: libstdc++.so.6: cannot open shared object file: No such file or directory

    /usr/NX/bin/nxexec: error while loading shared libraries: libstdc++.so.6: cannot open shared object file: No such file or directory

    (END)

    /usr/NX/var/log/nxserver.log

     

    2016-11-08 11:40:34 925.213   994 NXSERVER WARNING! Process ‘/usr/NX/bin/nxexec /usr/NX/scripts/restricted/nxenvironmentget.sh 1582’ with pid ‘1943/1943’ finished with exit code 127 after 0,004 seconds.

    2016-11-08 11:40:34 925.514   994 NXSERVER WARNING! __getProcessEnvironment /usr/NX/scripts/restricted/nxenvironmentget.sh finished with 127

    2016-11-08 11:40:34 950.756   994 NXSERVER WARNING! Process ‘/usr/NX/bin/nxexec nxcookieget.sh /usr/bin/xauth gdm 0 /var/run/gdm/auth-for-gdm-pgUpek/database’ with pid ‘1947/1947’ finished with exit code 127 after 0,002 seconds.

    2016-11-08 11:40:34 950.912   994 NXSERVER WARNING! checkLocalSession: command ‘/usr/NX/bin/nxexec nxcookieget.sh /usr/bin/xauth gdm 0 /var/run/gdm/auth-for-gdm-pgUpek/database’ finished with exit code ‘127’. Check nxerror.log for details.

    2016-11-08 11:40:34 950.974   994 NXSERVER WARNING! checkLocalSession: cannot get cookie for session on display ‘0’.

    2016-11-08 11:40:41 292.006  1859 NXSERVER WARNING! Process ‘/usr/NX/bin/nxexec –auth’ with pid ‘1948/1948’ finished with exit code 127 after 0,001 seconds.

    2016-11-08 11:40:41 292.668  1859 NXSERVER ERROR! Cannot complete login procedure. NXNssUserManager::auth returned 127

    2016-11-08 11:40:41 292.978  1859 NXSERVER ERROR! Cannot complete authentication for user ucfbcoh. Error while trying to connect to localhost.

    2016-11-08 11:40:41 293.177  1859 NXSERVER ERROR! Sending error message ‘NX> 500 ERROR: Server configuration error. Please contact your server administrator.’

    (END)

    on client

    Error: Server configuration error

     

    #12845
    recohen
    Participant

    OK, I found a fix:

    sudo apt-get install lib32stdc++6

     

     

    #12882
    Britgirl
    Keymaster

    @recohen, what distro and version are you using?  Also, confirm that what architecture you are using: 32bit or 64bit? Have you installed the right packages?

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