Cannot connect: Connection timeout

Forum / NoMachine for Windows / Cannot connect: Connection timeout

  • This topic has 1 reply, 2 voices, and was last updated 5 years ago by kroy.
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  • May 3, 2019 at 15:31 #22198
    HakanSe
    Participant

    Have installed version 6.6.8 free version, connection to one machine times out.

    It is a Windows 7 machine and what can see in the nxservice.log

    4944 4948 11:44:48 213 nxexecExecServer: Info: Server process running with pid 4964.
    2840 3308 11:44:48 313.021 nxserviceRunEventLoop: ERROR! Read failed.
    2840 3308 11:44:48 313.021 nxserviceRunEventLoop: Error is 32, ‘Broken pipe’.
    2840 3308 11:44:48 313.021 nxserviceRunEventLoop: ERROR! Too much failures in session [0].
    2840 3308 11:44:48 313.021 nxserviceRunEventLoop: checkNxserver failed.

    Attachments:
    1. log.zip
    May 6, 2019 at 10:54 #22227
    kroy
    Contributor

    Hi.
    Did you change something with license files? In the attached logs there is no indication that issue was caused by the NoMachine itself. Few minutes after installation we can see in nxserver logs:
    ERROR! No valid subscription found. Please visit the NoMachine Web site at http://www.nomachine.com/ to acquire a valid subscription.

    The easiest way to avoid this problem is to reinstall NoMachine once you’ve uninstalled the program. (https://www.nomachine.com/DT07M00078#3.3)

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