Can’t authenticate / Timeout – Evaluation copy

Forum / NoMachine Cloud Server Products / Can’t authenticate / Timeout – Evaluation copy

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  • #2230
    gladerac
    Participant

    Hi

    On my Linux test bed (Red Hat Enterprise Linux Workstation release 6.5 (Santiago)) , I installed nomachine-workstation-evaluation_4.0.370_2_i686.rpm.

    SeLinux is in permissive mode.

    sestatus

    SELinux status:                 enable

    Current mode:                   permissive

     

    On the Windows client (Windows 7), I attempt to start an NX session but it times out.

    The server entry in /var/log/secure shows the computers are attempting to talk:

    Feb 10 13:33:21 garytest sshd[7689]: Accepted publickey for nx from 127.0.0.1 port 37844 ssh2

    Feb 10 13:33:22 garytest sshd[7689]: pam_unix(sshd:session): session opened for user nx by (uid=0)

    Feb 10 13:33:22 garytest sshd[7689]: pam_sss(sshd:session): Request to sssd failed. Connection refused

    Feb 10 13:33:23 garytest sshd[7692]: Received disconnect from 127.0.0.1: 11: disconnected by user

    Feb 10 13:33:23 garytest sshd[7689]: pam_unix(sshd:session): session closed for user nx

    Feb 10 13:33:23 garytest sshd[7689]: pam_sss(sshd:session): Request to sssd failed. Connection refused

    Feb 10 13:33:28 garytest nxexec: pam_unix(su:session): session opened for user gdm by (uid=495)

    Feb 10 13:33:28 garytest nxexec: pam_sss(su:session): Request to sssd failed. Connection refused

    Feb 10 13:33:28 garytest nxexec: pam_unix(su:session): session closed for user gdm

    Feb 10 13:33:28 garytest nxexec: pam_sss(su:session): Request to sssd failed. Connection refused

    Feb 10 13:40:24 garytest sshd[7818]: Accepted password for gladerac from 141.214.81.141 port 53334 ssh2

    Feb 10 13:40:24 garytest sshd[7818]: pam_unix(sshd:session): session opened for user gladerac by (uid=0)

    Feb 10 13:40:24 garytest sshd[7818]: pam_sss(sshd:session): Request to sssd failed. Connection refused

    Feb 10 14:22:33 garytest sshd[8061]: Accepted password for gladerac from 141.214.81.141 port 54059 ssh2

    Feb 10 14:22:33 garytest sshd[8061]: pam_unix(sshd:session): session opened for user gladerac by (uid=0)

    Feb 10 14:22:33 garytest sshd[8061]: pam_sss(sshd:session): Request to sssd failed. Connection refused

    Feb 10 14:22:33 garytest sshd[8065]: Received disconnect from 141.214.81.141: 11: disconnected by user

    Feb 10 14:22:33 garytest sshd[8061]: pam_unix(sshd:session): session closed for user gladerac

    Feb 10 14:22:33 garytest sshd[8061]: pam_sss(sshd:session): Request to sssd failed. Connection refused

     

    On the server, /etc/nsswitch is set to :

    passwd:     files sss

    shadow:     files sss

    group:      files sss

    with the account gladerac set to files.

    #2294
    adp
    Participant

    From the logs it appears that you are trying to connect using SSH. Are you able to ssh in to the server host with another Windows SSH client (e.g. Putty or other)?

    Additionally, it would be a good idea to send us the <user’s home>/.nx/R-(newest-dir)/connection file of the whole .nx from the client side. Make sure you check ‘Do no delete logs’ in the player before reproducing the issue. Attach them in the forum, or if it’s a large file, send it to issues[at]nomachine.com

    Thank you.

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