Can’t update 8.11.3 in flatpak, error 32512

Forum / NoMachine for Linux / Can’t update 8.11.3 in flatpak, error 32512

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • #50441
    FTyReNIC
    Participant

    There’s an update in Flatpak “Refresh of version 8.11.3”, but throws an error when I try to update –

    Error deploying: While trying to apply extra data: apply_data script failed, exit status 32512

    My system:

    • Operating System: Fedora Kinoite 40
    • KDE Plasma Version: 6.2.0
    • KDE Frameworks Version: 6.7.0
    • Qt Version: 6.7.2
    • Kernel Version: 6.11.3-200.fc40.x86_64 (64-bit)
    • Graphics Platform: Wayland
    #50526
    Britgirl
    Keymaster

    You should use the NoMachine GUI to update your installation. Does that help?

    #50528
    FTyReNIC
    Participant

    The GUI update asks for my password, but kept saying it’s incorrect..

    #50531
    FTyReNIC
    Participant

    BTW this problem also manifests in my other Debian 12 machine. It kept saying my admin password typed in is incorrect and thus refuses to update

    #50610
    greenuser
    Participant

    I’m also getting this same “error 32512” but not from an update.

    This is when trying to install “flatpak” from the pre-installed “Software Manager” application on a

    x86_64 machine running Linux Cinnamon 20  v4.6.7

    Also, I get the same “error 32512” when I download  “nomachine_8.14.2_1_amd64.deb”  from the NoMachine website and try installing it.

    However, I did manage to successfully install the latest version and get it working using terminal.  See as below.

    It may be worth uninstalling your version and then reinstalling using the correct file for your architecture / Linux flavour .

    Hope this observation is of help to people.

    sudo apt update
    sudo apt upgrade
    wget https://download.nomachine.com/download/8.10/Linux/nomachine_8.14.2_1_amd64.deb
    sudo dpkg -i nomachine_8.14.2_1_amd64.deb

    #50613
    Britgirl
    Keymaster

    FTyReNIC, strange. What is the output of the command sudo -l? Execute that command as the user that cannot authenticate. Or alternatively, you can also check with sudo -l -U <username>.

    #50618
    FTyReNIC
    Participant

    And I also tried uninstalling and reinstalling, but to no avail. Do I need to delete settings and user data?

    Thanks

    #50617
    FTyReNIC
    Participant

    sudo -l

    Matching Defaults entries for ownersname on kinoite:

    !visiblepw, always_set_home, match_group_by_gid, always_query_group_plugin, env_reset, env_keep="COLORS DISPLAY HOSTNAME

    HISTSIZE KDEDIR LS_COLORS", env_keep+="MAIL QTDIR USERNAME LANG LC_ADDRESS LC_CTYPE", env_keep+="LC_COLLATE

    LC_IDENTIFICATION LC_MEASUREMENT LC_MESSAGES", env_keep+="LC_MONETARY LC_NAME LC_NUMERIC LC_PAPER LC_TELEPHONE",

    env_keep+="LC_TIME LC_ALL LANGUAGE LINGUAS _XKB_CHARSET XAUTHORITY",

    secure_path=/usr/local/sbin\:/usr/local/bin\:/usr/sbin\:/usr/bin\:/sbin\:/bin\:/var/lib/snapd/snap/bin

    User ownersname may run the following commands on kinoite:

    (ALL) ALL

    (ALL) NOPASSWD: ALL

    #50627
    Britgirl
    Keymaster

    Always use the packages from the NoMachine website because we cannot be responsible for versions of the software that you find in third party repositories. We don’t verify these packages.

    What you should do is uninstall the package using your package manager. Something like flatpak uninstall --delete-data <appid> I imagine. Then come to the NoMachine website and download the right package for your Fedora installation. Then please also check this article specifically for installing on Silverblue: https://kb.nomachine.com/AR03V01225

    #50632
    FTyReNIC
    Participant

    Deleting settings and user data didn’t fix it.

    Manually downloading the package from website and install works for both Kinoite and Debian. I didn’t layer make automake gcc gcc-c++ kernel-devel kernel-headers though.

    Any idea why the flatpak version couldn’t install?

    #50636
    Britgirl
    Keymaster

    Any idea why the flatpak version couldn’t install?

    We cannot know. We are not responsible for NoMachine packages that are in repositories which we don’t have strict control of or don’t officially support. That’s why I wrote to always download and use the packages from the NoMachine website.

    #50663
    FTyReNIC
    Participant

    I see.

    The other issue about authentication remains though. When I try to quit NoMachine service, it asks for admin password, then says

    Authentication failed, NoMachine application cannot be closed.

    #50847
    Britgirl
    Keymaster

    The issue could be caused by a missing dependency. Try installing the ‘zenity’ package.

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