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I’m getting some weird color tearing, as shown in the attached image. I’ve tried disabling Hardware Encoding and/or Use Acceleration for Display Processing from the computer I am connecting to, neither of which (or both) make any effect. The PC I am connecting to is running Mint XFCE, and I am connecting from a computer running Bazzite KDE.
Interestingly, if I reboot my Bazzite PC into Windows 10 the color tearing is not present. Similarly, if I connect from a separate laptop running Bazzite KDE I also do not have any color tearing. I am a linux noobie, please be kind 🙂 Thanks!
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When you reproduce the problem, can you send us the logs from the device you are connecting from? See the following document for instructions: https://kb.nomachine.com/DT08U00299#2. You can attach them here or, if you prefer, send them to forum[at]nomachine[dot]com using the topic’s title as the subject.
After you’ve done that, try disabling hardware decoding on the client side. Inside the session, bring up the menu (Ctrl+Alt+0 or click on the page peel at the top right corner of the window). Then click on Display -> Change settings. In that panel click on the Modify button to open the advanced display settings. Click on ‘Disable client side hardware decoding’ to disable it. Does this change anything?
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