Computers disappear from connections list

[Nairb]

Running the iOS client. I have two connections for my computer, one to my external IP address for when I am away, the other my internal LAN IP address for when home. It seems that at least once a week both disappear from the list and I have to keep re-entering both to put them back on the list. Has anyone else experienced this/ resolved? Tried searching for it and couldn’t seem to find anything….apologies if I’ve missed it…

thanks!

[Britgirl]

Hi, we are not aware of similar issues with disappearing connections (connection files) from the Machines panel.

Can you tell us what iOS version it is and on what device you’ve installed the NoMachine app? Can you also take a screenshot of the Machines panel and submit it?

The next time the connections disappear, you could connect the device to your Mac or use iTunes on a PC  to check what is in the NoMachine directory.

[Nairb]

You may have helped me find it. I could not understand why a NoMachine directory kept being created in the files section of my iPhone so I kept deleting it. What I may have been doing is erasing the configuration for the connections! Let me see if that is it but I will bet that is it.

[Britgirl]

The NoMachine directory you see is the application sandbox directory that the app makes available to you, in case you want to access the created files or if you want to use new private keys or upload files from your device. As you rightly guessed, your connection files are also stored there 😉

 

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