Connected but display doesn’t update

[dualz]

Hello,

just connected to NoMachine. It is running but i can´t do anything. I also tried with Google remote enabled as well. The strange thing is that when I select or move an icon on the desktop with NoMachine. It is moving at Google remote. But not in the NoMachine Window.

Using the latest build on both machines

6.3.6_2

Windows 10

Thx in advance

[fra81]

Hello,

please gather logs from the server as explained in https://www.nomachine.com/AR10K00697. If possible, also client side logs could be useful. Instructions here: https://www.nomachine.com/DT10O00163#2. You can send everything to forum[at]nomachine[dot]com.

In the meanwhile you could try to uncheck the ‘Use acceleration for display processing’ option in Server preferences -> Performance tab.

[Author]

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