Forum / NoMachine for Windows / Connecting but then error 138
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September 15, 2014 at 09:24 #4661dmegatoolParticipant
Hi !
I’m trying to connect to an XP machine from Windows 8.1. It’s working great on 4 computers on the same network. Only one cause this problem. It connects, ask for password, then the screen stays black. Then, it’s error 138. How do I make this work ? Here’s the log :
Info: Starting NoMachine version 4.2.17.
Info: Loading settings from ‘C:\Users\Martin-Pierre\.nx\config\player.cfg’.
2560 6000 10:44:09 184.562 Main: Exception handling library not loaded.
2560 6000 10:44:09 184.562 Main: Creating the client session.
2560 6000 10:44:09 184.562 ClientSession: Initializing session at 0x0234f460.
2560 6000 10:44:09 344.673 ClientSession: Initialized session at 0x0234f460.
2560 6000 10:44:09 344.673 Main: Entering the GUI event loop.
2560 6000 10:44:13 507.923 ClientSession: Starting session at 0x0234f460.
2560 6000 10:44:13 507.923 ClientSession: Going to start session ‘C:\Users\Martin-Pierre\Documents\NoMachine\Dooly’s Henri 4 – Bar 2.nxs’.
2560 6000 10:44:13 523.545 Connection: Initializing connection at 0x03cf6d18.
2560 6000 10:44:13 523.545 Connection: Initialized connection at 0x03cf6d18.
2560 6000 10:44:13 523.545 Connection: Starting connection at 0x03cf6d18.
2560 6000 10:44:13 523.545 ClientDaemonConnector: Starting a new connection to host ‘25.126.205.33’ on port ‘4000’.
2560 6000 10:44:13 523.545 Connection: Started connection at 0x03cf6d18.
2560 6000 10:44:13 523.545 ClientSession: Started session at 0x0234f460.
Info: Connection to 25.126.205.33 port 4000 started at 10:44:13 554.802.
2560 5704 10:44:15 148.815 ClientSession: A valid certificate for this server was found.
2560 6000 10:44:17 920.655 ClientSession: Going to query for available services.
2560 6000 10:44:18 186.298 UiRemoteSessionList: Going to automatically select the first session.
2560 6000 10:44:18 233.180 ClientSession: Going to query for available services.
2560 6000 10:44:18 311.311 ClientSession: WARNING! Could not map the UDP port using UPnP.
2560 6000 10:44:18 311.311 ClientSession: Going to attach session at index ‘0’.
LogStream: WARNING! Thread 6000 appended empty string.
2560 6000 10:44:18 358.191 Keyboards: WARNING! Unexpected keyboard rule format ‘(empty)’.
2560 6000 10:44:18 358.191 Keyboard: WARNING! Could not determine the current keyboard layout, fallback to ‘en_US’.
LogStream: WARNING! Thread 6000 appended empty string.
LogStream: WARNING! Thread 6000 appended empty string.
2560 6000 10:44:18 358.191 Keyboard: Current model ‘evdev’ session model ‘evdev’ layout ‘en_US’ variant ‘(empty)’ options ‘(empty)’.
2560 6000 10:44:29 243.204 ClientSession: Stopping the connector before creating the proxy.
2560 6000 10:44:29 243.204 ClientDaemonConnector: Stopping the current connection.
Info: Display running with pid 4896.
Session: Starting session at Fri Sep 12 10:44:29 2014.
Info: Slave server running with pid 7224.
Info: Listening to slave connections on port 13005.
2560 6000 10:44:29 296.239 Connection: Stop reading after switching the connection.
2560 3308 10:44:59 254.522 ProxySession/ProxySession: ERROR! Shutting down with startup timeout expired.
Error: Shutting down with startup timeout expired.
Session: Session terminated at Fri Sep 12 10:44:59 2014.
2560 3308 10:44:59 254.522 ClientTransResetCallback: WARNING! The NX transport terminated with error ‘138’ ‘Connection timed out’.
2560 4896 10:44:59 254.522 Encryptor/Encryptor: WARNING! Destroying pending buffer with 89 bytes.
2560 6000 10:44:59 296.532 ClientSession: Exiting from the client transport loop.
2560 6000 10:44:59 296.532 ClientSession: The transport closed with reset ‘1’ error ‘138’.
2560 6000 10:44:59 296.532 ClientSession: Session at 0x0234f460 failed.
2560 6000 10:44:59 296.532 ClientSession: Failing reason is ‘The connection with the server was lost.
Error is 138: Connection timed out.’.
2560 6000 10:44:59 299.531 ClientSession: Stopping session at 0x0234f460.
2560 6000 10:44:59 315.541 Connection: Stopping connection at 0x03cf6d18.
2560 6000 10:44:59 315.541 ClientDaemonConnector: Stopping the current connection.
2560 6000 10:44:59 316.546 Connection: Stopped connection at 0x03cf6d18.
2560 6000 10:44:59 316.546 ClientSession: Going to kill all children.
2560 6000 10:44:59 335.557 ClientSession: Stopped session at 0x0234f460.
2560 6000 10:45:58 125.597 ClientSession: Starting session at 0x0234f460.
2560 6000 10:45:58 125.597 ClientSession: Going to start session ‘C:\Users\Martin-Pierre\Documents\NoMachine\Dooly’s Henri 4 – Bar 2.nxs’.
2560 6000 10:45:58 145.607 Connection: Finishing connection at 0x03cf6d18.
2560 6000 10:45:58 145.607 ClientDaemonConnector: Stopping the current connection.
2560 6000 10:45:58 149.612 Connection: Finished connection at 0x03cf6d18.
2560 6000 10:45:58 149.612 Connection: Initializing connection at 0x03cf6d18.
2560 6000 10:45:58 150.610 Connection: Initialized connection at 0x03cf6d18.
2560 6000 10:45:58 150.610 Connection: Starting connection at 0x03cf6d18.
2560 6000 10:45:58 150.610 ClientDaemonConnector: Starting a new connection to host ‘25.126.205.33’ on port ‘4000’.
2560 6000 10:45:58 151.611 Connection: Started connection at 0x03cf6d18.
2560 6000 10:45:58 163.619 ClientSession: Started session at 0x0234f460.
Info: Connection to 25.126.205.33 port 4000 started at 10:45:58 172.626.
2560 4244 10:45:59 722.852 ClientSession: A valid certificate for this server was found.
2560 6000 10:46:03 816.435 ClientSession: Going to query for available services.
2560 6000 10:46:04 092.797 UiRemoteSessionList: Going to automatically select the first session.
2560 6000 10:46:04 144.327 ClientSession: Going to query for available services.
2560 6000 10:46:04 238.843 ClientSession: WARNING! Could not map the UDP port using UPnP.
2560 6000 10:46:04 239.844 ClientSession: Going to attach session at index ‘0’.
LogStream: WARNING! Thread 6000 appended empty string.
2560 6000 10:46:04 240.844 Keyboards: WARNING! Unexpected keyboard rule format ‘(empty)’.
2560 6000 10:46:04 241.845 Keyboard: WARNING! Could not determine the current keyboard layout, fallback to ‘en_US’.
LogStream: WARNING! Thread 6000 appended empty string.
LogStream: WARNING! Thread 6000 appended empty string.
2560 6000 10:46:04 241.845 Keyboard: Current model ‘evdev’ session model ‘evdev’ layout ‘en_US’ variant ‘(empty)’ options ‘(empty)’.
2560 6000 10:46:15 236.863 ClientSession: Stopping the connector before creating the proxy.
2560 6000 10:46:15 236.863 ClientDaemonConnector: Stopping the current connection.
Session: Starting session at Fri Sep 12 10:46:15 2014.
Info: Slave server running with pid 7948.
2560 6000 10:46:15 261.880 Connection: Stop reading after switching the connection.
Info: Listening to slave connections on port 13006.
2560 1700 10:46:45 245.510 ProxySession/ProxySession: ERROR! Shutting down with startup timeout expired.
Error: Shutting down with startup timeout expired.
Session: Session terminated at Fri Sep 12 10:46:45 2014.
2560 1700 10:46:45 245.510 ClientTransResetCallback: WARNING! The NX transport terminated with error ‘138’ ‘Connection timed out’.
2560 4896 10:46:45 245.510 Encryptor/Encryptor: WARNING! Destroying pending buffer with 89 bytes.
2560 6000 10:46:45 245.510 ClientSession: WARNING! Overriding current signaling socket ‘1252’.
2560 6000 10:46:45 251.513 ClientSession: Exiting from the client transport loop.
2560 6000 10:46:45 251.513 ClientSession: The transport closed with reset ‘1’ error ‘138’.
2560 6000 10:46:45 251.513 ClientSession: Session at 0x0234f460 failed.
2560 6000 10:46:45 251.513 ClientSession: Failing reason is ‘The connection with the server was lost.
Error is 138: Connection timed out.’.
2560 6000 10:46:45 253.514 ClientSession: Stopping session at 0x0234f460.
2560 6000 10:46:45 263.520 Connection: Stopping connection at 0x03cf6d18.
2560 6000 10:46:45 263.520 ClientDaemonConnector: Stopping the current connection.
2560 6000 10:46:45 264.521 Connection: Stopped connection at 0x03cf6d18.
2560 6000 10:46:45 264.521 ClientSession: Going to kill all children.
2560 6000 10:46:45 273.528 ClientSession: Stopped session at 0x0234f460.
September 15, 2014 at 12:37 #4672graywolfParticipantHello. May you collect the log files from the Windows XP server? You can find instructions in this document:
https://www.nomachine.com/AR07K00677
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