Hi, thanks very much for sending us the logs that you did (2 sets). Unfortunately, the second set didn’t contain new logs (from the moment the problem occurs). This means that we still need a new set of logs without the problem (again), then a second attempt of the second set of logs as soon as you encounter the problem.
We appreciate this is tiresome, but we have no other way of investigating this issue that only you are encountering. Something is happening in between and we have no idea what this can be. No one else has reported it and we have attempted several times to reproduce without success 🙁