Connection timed out

Forum / NoMachine for Windows / Connection timed out

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  • #14122
    kusspuss
    Participant

    hi I have Windows 7 , when i want to create RDP it says connection times  out

     

    plz help

    Attachments:
    #14126
    Britgirl
    Keymaster

    We need a little more information to be able to provide further guidance, see below in the ‘What to include’ 🙂

    What machine OS are you connecting to, and version?

    What NoMachine product have you installed on it, and version?

    Are you connecting on a LAN, over WAN?

     

    #14130
    kusspuss
    Participant

    I am new to NoMachine

    i want to connect my own computer to RDP

    I follow one tutorial mention in which says use an ip from the list to connect to this desktop figure 1

    Then i make a connection figure 2

    At last when i got error of connection times out

    i have Lan connection and i do not know how can i find out “What machine OS are you connecting to, and version?”

    #14138
    kroy
    Contributor

    From the screenshots it appears you are using the IP address (you encircled) of that machine – so you are connecting to the local host. This IP address shows how to get to this computer from another machine. Other thing – encircled IP is your external. It should be used from another network (i.e not on LAN, but over the internet).

    #14140
    kusspuss
    Participant

    How can i resolve this issue??

    #14147
    Britgirl
    Keymaster

    See Kroy’s answer above. The IP you are using (the one you circled) is for connecting to that computer from another computer or device. So, go to another device, install NoMachine, and enter the IP of the computer you want to connect to.

    #14177
    kusspuss
    Participant

    If i want to connect to Linux vps than how can I do that?

    #14197
    Britgirl
    Keymaster

    Once you’ve installed NoMachine on your VM, you need to open port 4000 in your VPS setting (I don’t know what provider you are using) I’ve attached an example of what I had to set on my Elastichosts VM (TCP 4000).

    Then, to connect, you need to use the IP address or hostname that your provider allocated. E.g in our Amazon AWS tutorial you can see that Amazon allocated:

    ec2-54.194.185.70.eu-west-1.compute.amazonaws.com


    (link to our tutorial for installing NoMachine on AWS – https://www.nomachine.com/accessing-your-remote-linux-desktop-on-amazon-elastic-compute-cloud-via-NoMachine)

    #14199
    kusspuss
    Participant

    i m using Windows 7 , is the tutorial u given me link can i used for windows 7 ? I have download NoMachine for windows

    #14219
    Britgirl
    Keymaster

    kusspuss, the advice you were provided above is for the machine you want to connect to. We assumed you were trying to connect to a Linux VPS, so we gave you some tips to help you set up your Linux VM.

    If i want to connect to Linux vps than how can I do that?

    Can we ask what VPS you are using? We might be able to give you more precise instructions.

    If you are not in control of the machine or VM you want to connect to, then you need to check with the administrator of that machine what the IP address is and check with them that the right port is open. Then from your Windows client (the computer you are connecting from) you should use that information to connect (like in the Getting started guide here: https://www.nomachine.com/getting-started-with-nomachine#internet, see fig. 8).

    I suggest that you are clearer about the computer you want to connect to. We understand that you are using Windows as the connecting client, but what’s the OS you want to connect to? Have you installed NoMachine on it?

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Closed because the user did not provide further feedback. Please notify us if you confirm that it is resolved or open a new topic if you have the same problem.