Connection timeout from Win 10 to Ubuntu

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  • This topic has 1 reply, 2 voices, and was last updated 5 years ago by kroy.
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  • December 21, 2020 at 09:33 #30802
    Ruonan
    Participant

    Dear all,

    Please could you give me some advice on this error?

    I am trying to use Win10 laptop to remote control a Ubuntu 18.04.5 LTS desktop PC. I installed NoMachine 7.0.209 on Win10 laptop, then installed NoMachine for Linux TAR.GZ x86_64 on Ubuntu desktop PC (GNOME 3.28.2).

    When I input the IP and Port of Ubuntu on Win10, click Connect, then an error “connection timeout” occurred. But I don’t know what caused this problem.

    Please find attached the related screenshots. Thank you very much in advance!

    Best regards,

    Ruonan

    Attachments:

    1. error-connection-timeout.png

    2. connect-from-win10-to-ubuntu.png

    3. nomachine-on-win10.png

    4. nomachine-on-ubuntu.png

    December 22, 2020 at 10:25 #30845
    kroy
    Contributor

    If you trying connect over internet you need configure port forwarding or enable UPnP. Please refer to: https://www.nomachine.com/AR10R01099

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