You’ve successfully logged in. You say it’s unresponsive, but from the logs it appears to be a network connection issue. The automatic reconnect kicks in when the network connection is lost for whatever reason. It could be a network issue on the client side. Are you able to ping IP_server-host
from the connecting client when it happens?
It could also be a network problem on the server side. Ideally, we would need server side logs to see what is happening and they would also confirm whether it’s being caused by the connection being lost or some other issue.
Logs can be sent directly to forum[at]nomachine.com[dot]com. Instructions to extract them are here: https://www.nomachine.com/AR10K00697