Forum / NoMachine Cloud Server Products / Desktop lost
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February 10, 2014 at 09:04 #2192roland_brParticipant
I have a server HP ML350G5 on which I had an installation of NoMachine freenx 3.5.0 and replaced it by version NoMachine-enterprise-server-evaluation_4.0.370_2_i686.rpm.
It worked okay for 2 days and then suddenly my Desktop got lost.
With the previous version I used KDE-desktop. Now when i start a NoMachine session, it waits a long time and gives me a gnome-session, with a screensaver of long time ago. There are no icons and no menu-bars. The Desktop locks.
The main Desktop, Alt-F7 on the console, tries to start but without success. It repositions/restores to a normal char-mode login.
I uninstalled version 4 with rpm -e and reinstalled version 3 with yum install freenx.
The problem remains
I created another user and that works fine.
Where is the file that is doing this?
Roland
February 10, 2014 at 11:54 #2218rezaParticipantWith the previous version I used KDE-desktop. Now when i start a nomachine session, it waits a long time and gives me a gnome-session, with a screensaver of long time ago. There are no icons and no menu-bars. The Desktop locks.
Set the DefaultDesktopCommand key to the same value set already set in CommandStartKDE in the node.cfg. Alternatively, set the ConnectPolicy key to desktop=1. More about the default desktop in version 4 is here: https://www.nomachine.com/AR10K00725
The main Desktop, Alt-F7 on the console, tries to start but without success. It repositions/restores to a normal char-mode login.
The log files will be useful. Send us the $HOME/.xsession-errors and /var/log/Xorg.0.log files. Attach them here. Alternatively, send them to issues[at]nomachine.com
February 11, 2014 at 10:41 #2229roland_brParticipantMaybe you misunderstood the problem.
I installed with rpm the version nx-server 4
I logged in with nx-client 4 using my profile then i used profile physical screen
and then it happenedI lost display for my profile and on the physical(console = alt-F7 for Centos5)
then
I reinstalled nx-server 3 and still I had no display for my profile and on the consoleI still had a display for all other users who weren’t tried with nx-server 4
So, nx-server 4 does something that after a while blocks the display of a desktop
Block display means: background is still there but no more menus or icons and no input possible
I joined the files .xsession-errors and /var/log/Xorg.0
I really hope you can do something because I have this problem with 2 clients, and I’m already blocked for 4 days.
Thanks for help
Roland
February 11, 2014 at 18:27 #2255roland_brParticipantI mention again, that all users who were not using server NoMachine 4 can still login with normal desktop on version 3.5
Could it be that NoMachine somehow does not release thoroughly running applications when stopped with alt-F4 -> terminate ?
When the server is rebooted, he says, “The graphical interface was closed 6 times the last 90 seconds, in 2 minutes we will try again on :0”
The latter text was translated from Dutch, so it will not represent 100% the English text.
February 11, 2014 at 18:28 #2258BritgirlKeymasterCould you please submit your full set logs to issues[at]nomachine.com as they didn’t attach (perhaps they were too large)?
February 11, 2014 at 18:29 #2251roland_brParticipantI added xsession-errors, Xorg.0.log again
and I added var/log/nx/nxserver.log
I hope you will find something. My client calls me every hour.
Thanks
Roland
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February 12, 2014 at 17:48 #2270titanParticipantI have a server HP ML350G5 on which I had an installation of nomachine freenx 3.5.0
Do you mean NoMachine Free Edition 3.5.0 or freenx from freenx? I’m asking because they are very different software. I don’t know what freenx may have changed in your environment but for sure NoMachine 4 handles the upgrade from NoMachine 3 in a way that has demonstrated to be quite seamless for most users. Additionally I have really no idea of what NoMachine 4 may have changed in your environment, since NoMachine 4 doesn’t change ANYTHING in the user’s environment, except starting whatever desktop environment you may have configured, pointing it at a different X server. Bug or unintended side effects excluded, of course.
One can be this:
https://www.nomachine.com/AR02L00776
There is a TR for this problem:
https://www.nomachine.com/TR12K04127
The solution is being released today as part of the 4.1.
About the machine not starting on the physical X server I don’t have any idea. I suggest you check if the article applies to your case and then try to start the X server on the command line without loading any desktop environment.
If the X server loads, you can try some simple X clients, like xterm. Post the results here, so that we can start from there.
February 12, 2014 at 18:01 #2271rezaParticipantIt seems that there are also traces of LTSP and SCIM. Please look this posts:
http://sourceforge.net/mailarchive/message.php?msg_id=16858934
http://www.redhat.com/archives/rhl-list/2007-February/msg00601.html
http://www.redhat.com/archives/k12osn/2008-December/msg00030.html
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