Display of my Ubuntu frozen at connection via NoMachine

[dfamiani]

I’m having the same problem as Truc113 about remote display frozen at connection. I’m trying to connect from my MacBookPro but I tried also from Windows OS and it looks totally freezed. It started happening from around August 2025 and, after some attempt to fix, I gave up and connect to the Ubuntu PC via ssh, experiencing unfortunately many problems with the graphic interface in terms of speed…

Is it possible to fix the problem?

Can you help me please?

Thank you

Daniela

[Britgirl]

Hi, can you send us the logs from both client and server sides?
You can extract them using the instructions here: https://kb.nomachine.com/DT08U00298. You can attach them here or send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

[Author]

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