Dual display on Mac – 2nd monitor not showing up

[gnsnomachine]

I am running a demo to see if this solution will work.

I have 2 questions:

1. I am trying to connect from a Mac with 3 monitors to a remote iMac with a 2nd display. When I remote in NoMachine is showing only 1 display. The Display prefs in System Prefs is showing both displays ok. How do I get NoMachine to show it to me?

2. Can I tell NoMachine to present 2 displays if the local Mac I am remoting into only has a single display?

I cannot find anything in the forums

Version 8.0.168 (8.0.168) for both Macs and both are running Monterey 12.6

 

Ty, Kevin

[fra81]

Hi Kevin,

about your first question, you should be able to see all server monitors, one at a time or all at the same time, depending on the selected option. Can you please show us a screenshot of your Display settings panel (https://kb.nomachine.com/DT06S00218?s=menu%20panel#5.8)?

As for the second question, NoMachine can’t create virtual monitors on the server. NoMachine connects to the physical display of the server and shows all the monitors physically attached there.

[gnsnomachine]

Ok on 1 of the 2 iMacs we are using the 2nd monitor is not showing up as an option.

Also the video is pixelated for a different iMac with just the built in display. Will adjusting the video options fix that?

What is the difference between the free version and the enterprise version?

[fra81]

Ok on 1 of the 2 iMacs we are using the 2nd monitor is not showing up as an option.

Do you confirm the desktop is extended on the second monitor and not mirrored? If that’s confirmed, would you send us the logs from the problematic iMac? You can do so by following the instructions in https://kb.nomachine.com/DT11R00182 and send the logs to forum[at]nomachine[dot]com.

Also the video is pixelated for a different iMac with just the built in display. Will adjusting the video options fix that?

You may try to increase Display quality and maybe disable ‘Scale to window’ mode if it’s enabled. If adjusting these settings doesn’t help, please send us a screenshot showing the problem.

[gnsnomachine]

Support?

[Britgirl]

What is the difference between the free version and the enterprise version?

You can compare the two products here 🙂
https://www.nomachine.com/remote-access-for-everybody

If you scroll down on that page, you can also compare the support options which I think is what you are asking in your last follow up?

[gnsnomachine]

OK I login and I now see the display options on the client side of NoMachine. No matter what I choose (1, 2, ALL) it only shows 1 window. I thought it would display each remote monitor on the 2 separate monitors we have. How do I get to see 2 remote screens at once? I have to scroll across both screens in 1 window.

[fra81]

Hi Kevin,

assuming you chose to see ALL remote monitors, you have two options to see both of them at once: in the Display panel of the session menu you can select the ‘Scale to window’ view mode, so that all remote screens will be scaled to fit the Player window area; in the same panel you can also select ‘Fullscreen on all monitors’, so that the remote screens will span across both your local screens. In a future NoMachine version we also plan to extend support for multiple monitors by allowing to show each remote monitor in a separate NoMachine Player window. Unfortunately at the moment I’m not able to say when this implementation will be completed.

[Author]

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