Error 108 when copying large amounts of text to the clipboard

[mochi]

Hello,

I’ve found what is probably a bug with the latest free version of NoMachine as of now (4.3.30.1 for Windows). When copying a large amount of text to the clipboard (it’s not very large to be true), the client (another Windows machine) disconnects with error 108 (connection reset by peer).

Both OS (server and client) are running Windows 7 64 bits with the latest updates in physical machines, the server is a Core I3 Haswell. The part of the log where the crash can be seen is the following after trying to copy 1,32MB of data from a plain text file :

4828 4040 15:42:08 369.494 ProxyRealtime/Realtime: WARNING! Discarding all messages.
4828 4040 15:42:09 399.096 ProxyRealtime/Realtime: WARNING! Not trying to recover SR#28861 to SR#29502.
4828 4040 15:42:09 399.096 ProxyRealtime/Realtime: WARNING! Discarding all messages.
4828 3940 15:42:14 765.506 ProxyReader/Reader: WARNING! Buffer for FD#1528 reached 2745570 bytes.
4828 3940 15:42:15 685.907 ServerWriter/Writer: WARNING! Buffer for FD#1416 reached 1372800 bytes.
4828 3940 15:42:15 701.507 ServerWriter/Writer: WARNING! Buffer for FD#1416 reached 1372844 bytes.
4828 4040 15:42:16 216.308 ProxyRealtime/Realtime: WARNING! Not trying to recover SR#32004 to SR#32184.
4828 4040 15:42:16 216.308 ProxyRealtime/Realtime: WARNING! Discarding all messages.
4828 4040 15:42:17 214.710 ProxyRealtime/Realtime: WARNING! Read from FD#1752 failed.
4828 4040 15:42:17 214.710 ProxyRealtime/Realtime: WARNING! Error is 108 ‘Connection reset by peer’.
4828 3940 15:42:17 214.710 ProxySession/ProxySession: WARNING! Handling failed RT handler.
4828 3940 15:42:17 214.710 ServerChannel/ChannelBase: WARNING! Finishing channel for FD#1416 with local congestion.
Session: Session terminated at Mon Dec 08 15:42:17 2014.
4828 4832 15:42:17 230.310 ClientSession: Destroying the view at 0x097e9b50 with frame id 0x0a250e50.
Info: Session window surface removed.
4828 4888 15:42:17 230.310 ProxyChannel/ProxyChannel: ERROR! Failure writing to IN#1528 OUT#1528.
4828 4888 15:42:17 230.310 ProxyChannel/ProxyChannel: WARNING! Delaying finish in foreign thread.
4828 4832 15:42:17 245.910 ClientSession: Exiting from the client transport loop.
4828 4832 15:42:17 245.910 ClientSession: The transport closed with reset ‘1’ error ‘108’.
4828 4832 15:42:17 245.910 ClientSession: Session at 0x0237fc90 failed.
4828 4832 15:42:17 245.910 ClientSession: Failing reason is ‘The connection with the server was lost.

Error is 108: Connection reset by peer.’.
4828 4244 15:42:17 245.910 CoreDeviceProxy: Removing all services.
4828 4244 15:42:17 245.910 CoreDeviceProxy: Removed all services.
4828 4832 15:42:17 245.910 ClientSession: Stopping session at 0x0237fc90.
4828 4832 15:42:17 261.510 Connection: Stopping connection at 0x04f01768.
4828 4832 15:42:17 261.510 ClientDaemonConnector: Stopping the current connection.
4828 4832 15:42:17 261.510 Connection: Stopped connection at 0x04f01768.
4828 4832 15:42:17 292.710 ClientSession: Stopped session at 0x0237fc90.

The error can be reproduced and it always happens in the above conditions.

Best regards.

[graywolf]

Hello,

could you provide client and server log files? You can follow this guideline: https://www.nomachine.com/AR07K00677

If you prefer to provide logs by mail send to: issues (at) nomachine (dot) com

 

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