Error is 108: Connection reset by peer when connecting to POP_OS!

[DavidL]

Hello,

I’m using NoMachine free version on a Windows 10 machine and a freshly installed Pop_OS!.  Both NoMachine versions are up to date and both have a physical display.

When trying to connect in either direction I am getting “Error is 108: Connection reset by peer.”

The log from the Windows side is attached.

Any suggestions would be appreciated.

Thanks.

Attachments:

1. pop-os-Pop_OS-24.04-LTS-logs-2026-01-18-13.13.35.zip

[Britgirl]

Are you using Cosmic? This could be related to https://forum.nomachine.com/topic/pop_os-24-04-cosmic-desktop-white-screen. So please try the workaround indicated there.

Additionally, we would need to see the full logs from the PopOS host so that we can confirm what’s causing the error. You can extract them using the instructions here: https://kb.nomachine.com/DT08U00298. Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

[DavidL]

I sent the email with the attached logs earlier today.  Can someone confirm it arrived?

[Britgirl]

Hi, yes we got them. We’ll come back to you soon. Was the workaround in the topic that I linked earlier not effective?

[DavidL]

Any updates?

[Britgirl]

We have opened a Trouble Report, and you can use the following link to track its status, https://kb.nomachine.com/TR01X11700.

[Author]

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