Forum / NoMachine for Windows / Error: No available sessions on this server
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January 23, 2017 at 09:23 #13583RedDragonParticipant
I installed the latest version on my laptop with windows 7 64Bit but I don’t see the icon in the system tray and when I try to connect to the laptop from a different computer It says that there are “No available sessions on this server”. Attached are the log files. Thanks for the help.
January 24, 2017 at 12:04 #13590RedDragonParticipantnxerror.log
13356 12768 20:10:55 476.471 RetrieveObjectSid: ERROR! Can't obtain sid based on username. 13356 12768 20:10:55 476.471 RetrieveObjectSid: Error is 1332, 'No mapping between account names and security IDs was done. '. 13356 12768 20:10:55 476.471 NXConvertUsernameToSid: ERROR! Failed to retrieve sid. 13356 12768 20:10:55 476.471 NXConvertUsernameToSid: Error is 1332, 'No mapping between account names and security IDs was done. '. 14144 14196 20:10:58 316.475 RetrieveObjectSid: ERROR! Can't obtain sid based on username. 14144 14196 20:10:58 316.475 RetrieveObjectSid: Error is 2, 'No such file or directory'. 14144 14196 20:10:58 316.475 NXConvertUsernameToSid: ERROR! Failed to retrieve sid. 14144 14196 20:10:58 316.475 NXConvertUsernameToSid: Error is 2, 'No such file or directory'. 14144 14196 20:10:58 356.475 RetrieveObjectSid: ERROR! Can't obtain sid based on username. 14144 14196 20:10:58 356.475 RetrieveObjectSid: Error is 1332, 'No mapping between account names and security IDs was done. '. 14144 14196 20:10:58 356.475 NXConvertUsernameToSid: ERROR! Failed to retrieve sid. 14144 14196 20:10:58 356.475 NXConvertUsernameToSid: Error is 1332, 'No mapping between account names and security IDs was done. '. 14268 11688 20:10:59 786.477 RetrieveObjectSid: ERROR! Can't obtain sid based on username. 14268 11688 20:10:59 786.477 RetrieveObjectSid: Error is 2, 'No such file or directory'. 14268 11688 20:10:59 786.477 NXConvertUsernameToSid: ERROR! Failed to retrieve sid. 14268 11688 20:10:59 786.477 NXConvertUsernameToSid: Error is 2, 'No such file or directory'. 14268 11688 20:10:59 826.477 RetrieveObjectSid: ERROR! Can't obtain sid based on username. 14268 11688 20:10:59 826.477 RetrieveObjectSid: Error is 1332, 'No mapping between account names and security IDs was done. '. 14268 11688 20:10:59 826.477 NXConvertUsernameToSid: ERROR! Failed to retrieve sid. 14268 11688 20:10:59 826.477 NXConvertUsernameToSid: Error is 1332, 'No mapping between account names and security IDs was done. '. 852 15004 20:11:44 546.755 nxlauncher: ERROR! Cannot send child's pid to parent. 852 15004 20:11:44 546.755 nxlauncher: ERROR! Error is 22 'Invalid argument'. 3264 3268 20:21:32 179.634 nxlauncher: ERROR! Cannot send child's pid to parent. 3264 3268 20:21:32 179.634 nxlauncher: ERROR! Error is 22 'Invalid argument'. 3332 6804 20:22:02 645.488 DaemonParser/Parser: WARNING! Creating directory 'C:\Users\nx\.nx'. Info: Handler started with pid 2096 on Sun Jan 22 20:33:40 2017. Info: Handling connection from 192.168.1.126 port 56033 on Sun Jan 22 20:33:40 2017. nxexecCheckCredentials: Sending message to token server. Info: Connection from 192.168.1.126 port 56033 closed on Sun Jan 22 20:34:58 2017. Info: Handler with pid 2096 terminated on Sun Jan 22 20:34:58 2017.
nxserver.log
2017-01-22 20:10:58 356.475 14144 NXSERVER WARNING! Cannot get user sid for nx. 2017-01-22 20:10:58 366.475 14144 NXSERVER WARNING! Error is: 1332, 'No mapping between account names and security IDs was done. \n'. 2017-01-22 20:10:59 826.477 14268 NXSERVER WARNING! Cannot get user sid for nx. 2017-01-22 20:10:59 826.477 14268 NXSERVER WARNING! Error is: 1332, 'No mapping between account names and security IDs was done. \n'. 2017-01-22 20:12:37 452.829 7244 NXSERVER WARNING! Timeout 60s when waiting for nxserver --daemon. 2017-01-22 20:12:37 452.829 7244 NXSERVER WARNING! nxserver --deamon is not ready. 2017-01-22 20:22:02 583.088 3332 NXSERVER Starting NoMachine server 5.1.62 and services. 2017-01-22 20:34:06 356.380 2096 NXSERVER User 'Casey' logged in from '192.168.1.126' using authentication method password. 2017-01-22 20:34:58 459.360 2096 NXSERVER User 'Casey' from '192.168.1.126' logged out.
nxservice.log
9720 10140 20:11:44 526.755 nxserviceExecuteProcess: ERROR! Read failed. 9720 10140 20:11:44 526.755 nxserviceExecuteProcess: Error is 32, 'Broken pipe'. 9720 10140 20:11:44 526.755 NodeStateMachine/NodeStateMachine: WARNING! Engine thread is still active, during state machine object destruction. 9720 7316 20:12:14 539.797 nxserviceRunNode: ERROR! Timeout reached while waiting notification from child process. 9720 7316 20:12:14 539.797 sendToNode: WARNING! No valid handle for session. 9720 10140 20:12:14 589.797 nxserviceExecuteProcess: ERROR! Read failed. 9720 10140 20:12:14 589.797 nxserviceExecuteProcess: Error is 32, 'Broken pipe'. 2928 3248 20:22:02 130.687 nxserviceRunNode: ERROR! Timeout reached while waiting notification from child process. 2928 3248 20:22:02 130.687 sendToNode: WARNING! No valid handle for session. 2928 3248 20:22:02 130.687 sendToNode: WARNING! No valid handle for session.
January 25, 2017 at 11:16 #13603BritgirlKeymasterDid you restart your Windows computer?
January 26, 2017 at 13:10 #13617RedDragonParticipantYes and I tried uninstalling and reinstalling and still have the same problem.
February 6, 2017 at 09:39 #13698RedDragonParticipantAny help?
February 6, 2017 at 09:49 #13707BritgirlKeymasterWe need to see logs because we are unable to reproduce it. It could be due to a strange character in the user name.
Steps:
1) enable logs according to the instructions here https://www.nomachine.com/DT07M00098
2) restart the server
3) also try to connect
4) gather the logs and submit to forum[at]nomachine[dot]com -
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