External IP is gone

[jung]

After using the code, sudo /etc/NX/nxserver –restart

I can’t find my external IP with

sudo /etc/NX/nxserver –upnpstatus

How can I fix this?

[Britgirl]

Can you attach the screenshot which didn’t attach? Don’t paste, but use the attachment tool “Upload attachments”.

Also, tell us:

– did you update from an earlier NoMachine version?And what version are you using now?

– specify the OS client side and also server side.

In NoMachine version 8, UPnP/NAT-PMP is disabled by default in the Free Edition. To get access to your computer over the internet, NoMachine’s UPnP/NAT-PMP port mapping must be enabled by hand (‘Server settings -> Ports’ -> Select the service and click on Configure); or alternatively, your router can be configured with the appropriate port-forwarding rule.

[Author]

Posts