Failed package install

[clooner]

I just downloaded NoMachine 4 and tried to install it. Somehow the installation was broken but now I cannot reinstall or fix the package.

sudo dpkg -i nomachine_4.0.362_1_i386.deb(Reading database ... 148004 files and directories currently installed.)
Preparing to replace nomachine:i386 4.0.362-3 (using nomachine_4.0.362_1_i386.deb) ...
dpkg: error processing nomachine_4.0.362_1_i386.deb (--install):
 subprocess new pre-installation script returned error exit status 127
Errors were encountered while processing:
 nomachine_4.0.362_1_i386.deb

I’m running a fresh install of elementary os luna. After the install failed and I tried to remove the packages using dpkg -r I also removed the NX folder but now I am stuck since I cannot reinstall or fix it.

Any suggestions?

[sil04]

Hi clooner,

it seems that you are trying to install package nomachine_4.0.362_1_i386.deb over a previous nomachine installation version 4.0.362-3.

Please try to uninstall the previous installation:

sudo dpkg -r nomachine

Verify also that the /etc/NX has been removed when uninstalling completed. If not please delete the /etc/NX directory manually.

Then proceed with the fresh new install:

sudo dpkg -i nomachine_4.0.362_1_i386.deb

[clooner]

Thanks,

I needed to remove the /etc/NX directory and it seems to be installing as I type.

[clooner]

I tried to reinstall it but the application doesn’t start. It simply does nothing.

this is the installation result:

sudo dpkg -i nomachine_4.0.362_1_i386.deb(Reading database ... 148135 files and directories currently installed.)
Preparing to replace nomachine:i386 4.0.362-3 (using nomachine_4.0.362_1_i386.deb) ...
Unpacking replacement nomachine:i386 ...
Setting up nomachine:i386 (4.0.362-3) ...
NX> 700 Starting install at: Tue Nov 05 10:54:50 2013.
NX> 700 Installing: nxclient version: 4.0.362.
NX> 700 Using installation profile: Debian.
NX> 700 Install log is: /usr/NX/var/log/nxinstall.log.
NX> 700 Compiling the USB module.
NX> 700 Installing: nxplayer version: 4.0.362.
NX> 700 Using installation profile: Debian.
NX> 700 Install log is: /usr/NX/var/log/nxinstall.log.
NX> 700 Installing: nxnode version: 4.0.362.
NX> 700 Using installation profile: Debian.
NX> 700 Install log is: /usr/NX/var/log/nxinstall.log.
NX> 700 Creating configuration in: /usr/NX/etc/node.cfg.
NX> 700 ERROR: Cannot validate license file.
NX> 700 Node install completed with warnings.
NX> 700 Please review the install log for details.
NX> 700 Installing: nxserver version: 4.0.362.
NX> 700 Using installation profile: Debian.
NX> 700 Install log is: /usr/NX/var/log/nxinstall.log.
NX> 700 Creating configuration in: /usr/NX/etc/server.cfg.
NX> 700 ERROR: Cannot validate license file.
NX> 700 Cannot validate node license file.
NX> 700 Failed to run '/usr/NX/bin/nxkeygen'.
NX> 700 Server install completed with warnings.
NX> 700 Please review the install log for details.
NX> 700 Install completed with errors at: Tue Nov 05 10:55:11 2013.
NX> 700 NoMachine was configured to run the following service:
NX> 700 NX service on port: 4000

[sil04]

Is your Operating System at 64bit ?

Are you installing the package for amd64?

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