Failed to run ‘/usr/NX/bin/nxkeygen’ on RHEL 8.10

[dahicke]

I downloaded nomachine_8.14.2_1_i686.rpm for a RHEL 8.10 install on a HP workstation. Following the instructions I ran:

sudo rpm -iv –replacepkgs nomachine_8.14.2_1_i686.rpm

with the following output:

Verifying packages...
Preparing packages...
/etc/NX/nxserver: line 167: /usr/NX/bin/nxserver.bin: No such file or directory
nomachine-8.14.2-1.i686
NX> 701 Starting updating at: Tue, 15 Oct 2024 13:27:14.
NX> 701 Using installation profile: Red Hat.
NX> 701 Updating log is: /usr/NX/var/log/nxupdate.log.
NX> 701 Updating nxrunner version: 8.14.2.
NX> 701 Updating nxplayer version: 8.14.2.
NX> 701 Updating nxnode version: 8.14.2.
NX> 701 Updating nxserver version: 8.14.2.
/etc/NX/nxserver: line 167: /usr/NX/bin/nxserver.bin: No such file or directory
NX> 701 ERROR: Cannot shutdown nxserver.
NX> 701 ERROR: Installation of NoMachine server is corrupted:
NX> 701 ERROR: Missing /usr/NX/etc/keys/node.localhost.id_dsa ssh key file!
NX> 701 ERROR: Please uninstall and install the package again.
NX> 701 Bye.

Tried to uninstall using:  sudo rpm -e nomachine_8.14.2_1_i686.rpm

output:

error: package nomachine_8.14.2_1_i686.rpm is not installed

Then tried run install again: sudo rpm -i nomachine_8.14.2_1_i686.rpm

output:

package nomachine-8.14.2-1.i686 is already installed

reinstall didn’t work, either. Tried the tar.gz package install that worked just same as the rpm.
I found recommendation to run:  ‘sudo rpm -e nomachine_8.14.2_1_i686.rpm’ and ‘sudo rm -rf /usr/NX /etc/NX’

The erase did nothing, as rpm was confused on the state. Running: ‘rpm -qa | grep nomachine”

output:

nomachine-8.14.2-1.i686

I was able to clean up rpm with dnf using:  ‘sudo dnf remove nomachine-8.14.2-1.i686’
Then tried dnf install:  ‘sudo dnf install nomachine_8.14.2_1_i686.rpm’

output:

Updating Subscription Management repositories.
Last metadata expiration check: 2:34:23 ago on Tue 15 Oct 2024 12:47:16 PM MDT.
Dependencies resolved.
==================================================================================================================================================================================================================================================

Package                                                    Architecture                                          Version                                                     Repository                                                     Size

==================================================================================================================================================================================================================================================

Installing:

nomachine                                                  i686                                                  8.14.2-1                                                    @commandline                                                   52 M

 

Transaction Summary

==================================================================================================================================================================================================================================================

Install  1 Package

Total size: 52 M
Installed size: 54 M
Is this ok [y/N]: y
Downloading Packages:
Running transaction check
Transaction check succeeded.
Running transaction test
Transaction test succeeded.
Running transaction
Preparing        :
Running scriptlet: nomachine-8.14.2-1.i686
Installing       : nomachine-8.14.2-1.i686
Running scriptlet: nomachine-8.14.2-1.i686
NX> 700 Starting installation at: Tue, 15 Oct 2024 15:21:50.
NX> 700 Using installation profile: Red Hat.
NX> 700 Installation log is: /usr/NX/var/log/nxinstall.log.
NX> 700 Installing nxrunner version: 8.14.2.
NX> 700 Installing nxplayer version: 8.14.2.
NX> 700 Installing nxnode version: 8.14.2.
NX> 700 Installing nxserver version: 8.14.2.
NX> 700 ERROR: Cannot validate license file.
NX> 700 Cannot add installation data to database.
NX> 700 Failed to run '/usr/NX/bin/nxkeygen'.
/usr/bin/sed: can't read /var/NX/nx/.ssh/authorized_keys: No such file or directory
/usr/bin/sed: can't read /var/NX/nx/.ssh/authorized_keys: No such file or directory
/usr/bin/sed: can't read /var/NX/nx/.ssh/authorized_keys2: No such file or directory
/usr/bin/sed: can't read /var/NX/nx/.ssh/authorized_keys2: No such file or directory
NX> 700 Cannot set egl capture..
NX> 700 Server install completed with warnings.
NX> 700 Please review the install log for details.
NX> 700 Installation completed with errors at: Tue, 15 Oct 2024 15:22:11.
NX> 700 NoMachine was configured to run the following services:
NX> 700 NX service on port: 4000
Verifying        : nomachine-8.14.2-1.i686
Installed  products updated.
Installed:nomachine-8.14.2-1.i686
Complete!

Still getting the same errors. Checking /var/NX/nx/.ssh  reveals:

drwx------. 3 nx   root  92 Oct 15 13:15 ./

drwxr-xr-x. 3 root root  16 Oct 15 13:15 ../

-rwxr-xr-x. 1 nx   root  24 Oct 15 15:22 .bash_logout*

-rwxr-xr-x. 1 nx   root 191 Oct 15 15:22 .bash_profile*

-rwxr-xr-x. 1 nx   root 124 Oct 15 15:22 .bashrc*

-rwxr-xr-x. 1 nx   root   0 Oct 15 15:22 .hushlogin*

drwx------. 2 nx   root  58 Oct 15 15:22 .ssh/

The files that trying to be read are not there.
Is there some missing dependencies or do these files need to be created manually?

[Britgirl]

what’s the output of uname -m on your Red Hat host?

You are installing a 32-bit package. Is your architecture 32-bit or 64-bit? Whilst it’s possible to install 32-bit on a 64-bit host, you must have the appropriate 32-bit libs installed as well. If you don’t, you need to use the 64-bit packages.

[Author]

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