First attempt failed NoMachine enterprise

Forum / NoMachine for Windows / First attempt failed NoMachine enterprise

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  • #45462
    jshorr
    Participant

    Hello,

    Installed Enterprise trial on Windows 10 desktop nx port 4000 .  Installed Enterprise trial client only on Windows 10 pro laptop.  Added computer successfully by IP.  No firewall ports being blocked, telnet test to port 4000 successful.  Upon attempting to connect:

    Could not connect to the server.

Error is 5: Input/output error

    No further information.

    Suggestions?

    Thank you

    #45473
    Britgirl
    Keymaster

    On the machine you are connecting to, (the server), can you check that the NoMachine service is running? To do that, go to the Windows system tray and find the !M icon, right click and select ‘Show server status’. Submit a screenshot please.

    Also, check the exact product and version you have installed by going to Updates. Please do this on both Windows computers.
     

     

    #45509
    jshorr
    Participant

    Figured out what the problem was – VMWare Horizon agent was already listening on port 4000.  Took that off and it works.

    #45516
    Britgirl
    Keymaster

    ok, thanks for letting us know.

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