Gateway port – unchecked after restart

[michal]

Hi. I use the newest version of NoMachine (free version) on LMDE 2 (Linux Mint based on Debian). Everything works great except that I always have to recheck gateway port after restart computer. I’d like to “Gateway port” be checked permanently not only until I restart computer. How to do it?

[Irek]

Hello Michal,

We will need debug NoMachine server logs to investigate further. Please follow the instructions here:

https://www.nomachine.com/DT07M00098#1

And then please do those steps:

– Please check that UPnP is enabled on nxserver.

Check the key ‘EnableUPnP’ in server.cfg if it is set to NX, if not set it.

– Then restart machine, wait untill NoMachine server starts and then run this command in console:

”
# /etc/NX/nxserver –upnpstatus
”

– Repeat this after about 10+ min, and see if port mapping is shows up. If still no port is shows up, please call

”
# /etc/NX/nxserver –upnpmap
”

Send them to forum[at]nomachine[dot]com

[michal]

Thanks for answer. UPnP is enabled by default and ” /etc/NX/nxserver –upnpstatus” shows: Local IP, Gateway IP, External IP and NX port 4000 mapped to. I’ve already sent my logs to forum[at]nomachine[dot]com.

[Irek]

Hello Michal,

The logs show that when nxserver started, it hadn’t yet received port info from the router.
So when the nxclient monitor starts, it queries the port. If it’s available, the box will be checked. If it’s unavailable, it wont be checked.

Check the port mapping by hand by doing:

”
# /etc/NX/nxserver –upnpstatus
”

We’re aware of this issue and soon fix should be prepared.

[michal]

OK. Thank you for help.

[Author]

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