Getting Error Code 54 for connecting with Windows PC

Forum / NoMachine for Mac / Getting Error Code 54 for connecting with Windows PC

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  • March 25, 2016 at 09:19 #10703
    Chavansc
    Participant

    Hi,

    I am trying to connect to my Windows Desktop but getting NoMachine Error Code 54. I try resetting the Firewall connection for port 4000 but the same didn’t work. Also I tried to get the logs from the Library folder but was not able to find the NoMachine folder in there. So can you please help me out here. Its quite urgent.

     

    Thanks

    Sonal

    Attachments:

    1. Screen-Shot-2016-03-25-at-11.02.57-am.png

    2. Screen-Shot-2016-03-25-at-11.03.56-am.png

    March 29, 2016 at 14:58 #10775
    kroy
    Contributor

    Error 54 is generally caused by firewall, but it can also be when session fails. Are you able to connect with the server or right after you enter username or password? To test, can you create other user (with entirely different name) on system and try to connect?

    If problem is still present, please enable debug, reproduce the issue and send logs from server and client side to forum[at]nomachine[dot]com. Instructions about collecting logs you can find there: https://www.nomachine.com/DT04M00076.

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