GUI login showing up as incorrect password

[thyminedna]

Hi there,

I have setup a Debian + GNOME instance in a VPS and configured NoMachine to access it graphically. All works fine from MacOS and Windows client.

I have recently installed XFCE environment and here comes the issue: Despite entering correct username/password, I get an error saying that the password is incorrect. If I access via KVM as provided by my VPS provider, I can loggin via the XFCE GUI and everything goes fine (in fact, from that moment on I can continue interacting from my NoMachine client).

I was wondering if you have encountered this same error or you know how I could fix it.

Thank you!

 

 

[fra81]

Hi,

it’s not clear to me if you are talking about the username/password you have to enter to connect to the server, or the credentials you have to enter into the remote desktop’s login window (when you are already connected with NoMachine to the Debian machine) to get to the user’s desktop. Can you please clarify on this point?

That said, would you send us the logs? You can use instructions in https://kb.nomachine.com/DT11R00182 for the server side, and https://kb.nomachine.com/DT11R00181#2.1 for the client side. You can send them to forum[at]nomachine[dot]com by referencing this topic.

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