Handler for virtual desktop session terminated immediately

[jbfcoleman]

Server: NoMachine Workstation Subscription – Version 8.8.1 RHEL 9.2

client: NoMachine Enterprise Client 8.8.1 MacOS X

When connecting to virtual display, login is successful but the immediately see the Oh no! Something has gone wrong. message.

Server logs

69984 69984 2023-09-18 17:04:24 799.925 NXSERVER Connected from remote machine ‘xxx.xxx.xxx.xxx’ using protocol ‘NX’.

Info: Handler started with pid 69984 on Mon Sep 18 17:04:24 2023.

Info: Handling connection from xxx.xxx.xxx.xxx port 52174 on Mon Sep 18 17:04:24 2023.

69984 69984 2023-09-18 17:04:25 837.943 NXSERVER User ‘*****’ logged in from ‘xxx.xxx.xxx.xxx’ using authentication method NX-password.

Info: Connection from xxx.xxx.xxx.xxx port 52174 closed on Mon Sep 18 17:04:37 2023.

Info: Handler with pid 69984 terminated on Mon Sep 18 17:04:37 2023.

 

[jbfcoleman]

Here are some more logs that indicate an error:

47225 47225 2023-09-18 15:24:00 218.624 NXNODE   WARNING! Process '/bin/ps --ppid 47776 -o pid=' with pid '48375/48375' finished with exit code 1 after 0,031 seconds.

47225 47225 2023-09-18 15:24:00 220.071 NXNODE   ERROR! Cannot list children of '47776'.

47225 47225 2023-09-18 15:24:00 220.243 NXNODE   WARNING! Cannot retrieve dbus session bus address.

I see that Cannot list children error multiple times (each time I try to start a session)

[jbfcoleman]

Log tarballs attached.

Attachments:

1. NoMachine-log.tar.gz
2. nxdir.tar.gz

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