Hardware encoder not working on Linux

[taiziccf]

using from opt i get this

libva info: VA-API version 1.19.0

libva info: User environment variable requested driver ‘iHD’

libva info: Trying to open /opt/intel/mediasdk/lib64/iHD_drv_video.so

libva info: Found init function __vaDriverInit_1_18

libva info: va_openDriver() returns 0

2799 3133 2024-04-14 21:37:55 922.019 QuickSync/QuickSync: WARNING! Failed to set display handle. Error is -17: Device operation failure.

Info: Using H.264 software encoder.

 

using from /usr i get this

libva info: VA-API version 1.19.0

libva info: User environment variable requested driver ‘iHD’

libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so

libva info: va_openDriver() returns -1

4092 4751 2024-04-15 23:07:32 975.026 QsLibraries/QsLibraries: WARNING! Failed to initialize display for device /dev/dri/renderD128 with error -1.

libva info: VA-API version 1.19.0

libva info: User environment variable requested driver ‘iHD’

libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so

libva info: va_openDriver() returns -1

4092 4751 2024-04-15 23:07:32 977.102 QsLibraries/QsLibraries: WARNING! Failed to initialize display for device /dev/dri/card0 with error -1.

Info: Using H.264 software encoder.

[taiziccf]

Anyway both file is identical but I don’t understand why the error message is different, i guess we are close to the answer?

chchia@ubuntu:/opt/intel/mediasdk/lib64$ sha256sum iHD_drv_video.so

52d7749266442efef206d457016fa880fd903eb7bd1e9e4da3db2319efc4be3d  iHD_drv_video.so

chchia@ubuntu:/opt/intel/mediasdk/lib64$ sha256sum /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so

52d7749266442efef206d457016fa880fd903eb7bd1e9e4da3db2319efc4be3d  /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so

[Britgirl]

We’re doing some tests in our lab and we’ll let you know.

[taiziccf]

Thanks, looking forward for some solution.

[Britgirl]

Can you give us the output of lspci?

[taiziccf]

lcpci

 

00:00.0 Host bridge: Intel Corporation 82G33/G31/P35/P31 Express DRAM Controller

00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03)

00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03)

00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03)

00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03)

00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)

00:1c.0 PCI bridge: Red Hat, Inc. QEMU PCIe Root port

00:1c.1 PCI bridge: Red Hat, Inc. QEMU PCIe Root port

00:1c.2 PCI bridge: Red Hat, Inc. QEMU PCIe Root port

00:1c.3 PCI bridge: Red Hat, Inc. QEMU PCIe Root port

00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03)

00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03)

00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03)

00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03)

00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 92)

00:1f.0 ISA bridge: Intel Corporation 82801IB (ICH9) LPC Interface Controller (rev 02)

00:1f.2 SATA controller: Intel Corporation 82801IR/IO/IH (ICH9R/DO/DH) 6 port SATA Controller [AHCI mode] (rev 02)

00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 02)

01:00.0 VGA compatible controller: Intel Corporation Alder Lake-S GT1 [UHD Graphics 730] (rev 0c)

02:00.0 Audio device: Intel Corporation Alder Lake-S HD Audio Controller (rev 11)

05:01.0 PCI bridge: Red Hat, Inc. QEMU PCI-PCI bridge

05:02.0 PCI bridge: Red Hat, Inc. QEMU PCI-PCI bridge

05:03.0 PCI bridge: Red Hat, Inc. QEMU PCI-PCI bridge

05:04.0 PCI bridge: Red Hat, Inc. QEMU PCI-PCI bridge

06:0a.0 SCSI storage controller: Red Hat, Inc. Virtio block device

06:12.0 Ethernet controller: Red Hat, Inc. Virtio network device

07:1b.0 USB controller: Red Hat, Inc. QEMU XHCI Host Controller (rev 01)

 

 

 

[taiziccf]

lspci -nnk related to VGA only

01:00.0 VGA compatible controller [0300]: Intel Corporation Alder Lake-S GT1 [UHD Graphics 730] [8086:4692] (rev 0c)

Subsystem: Micro-Star International Co., Ltd. [MSI] Alder Lake-S GT1 [UHD Graphics 730] [1462:7d42]

Kernel driver in use: i915

Kernel modules: i915, xe

 

[taiziccf]

lspci -nnkv

01:00.0 VGA compatible controller [0300]: Intel Corporation Alder Lake-S GT1 [UHD Graphics 730] [8086:4692] (rev 0c) (prog-if 00 [VGA controller])

Subsystem: Micro-Star International Co., Ltd. [MSI] Alder Lake-S GT1 [UHD Graphics 730] [1462:7d42]

Physical Slot: 0

Flags: bus master, fast devsel, latency 0, IRQ 58

Memory at 80000000 (64-bit, non-prefetchable) [size=16M]

Memory at 7000000000 (64-bit, prefetchable) [size=256M]

I/O ports at 7000 [size=64]

Expansion ROM at <ignored> [disabled]

Capabilities: [40] Vendor Specific Information: Len=0c <?>

Capabilities: [70] Express Endpoint, MSI 00

Capabilities: [ac] MSI: Enable+ Count=1/1 Maskable+ 64bit-

Capabilities: [d0] Power Management version 2

Capabilities: [100] Null

Capabilities: [200] Address Translation Service (ATS)

Capabilities: [300] Page Request Interface (PRI)

Kernel driver in use: i915

Kernel modules: i915, xe

 

[taiziccf]

Hi, just to follow up is there any progress? thanks.

[Britgirl]

We’re analyzing the information you provided to us, so thank you, and now it’s a question of replicating the environment and reproducing the exact same errors. We’ll update the topic as soon as we can.

[taiziccf]

hi, just to check if there any potential update for this? thanks.

[Britgirl]

We’re still trying to reproduce it.

Can you give us the output of export LIBVA_DRIVER_NAME=iHD ; for DEVICE in /dev/dri/* ; do echo -e "Device: $DEVICE" && vainfo --display drm --device $DEVICE ; done in the meantime?

[taiziccf]

here the output, thanks.

export LIBVA_DRIVER_NAME=iHD ; for DEVICE in /dev/dri/* ; do echo -e “Device: $DEVICE” && vainfo –display drm –device $DEVICE ; done

Device: /dev/dri/by-path

Failed to open the given device!

Device: /dev/dri/card0

libva info: VA-API version 1.19.0

libva info: User environment variable requested driver ‘iHD’

libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so

libva info: Found init function __vaDriverInit_1_18

libva info: va_openDriver() returns 0

vainfo: VA-API version: 1.19 (libva 2.12.0)

vainfo: Driver version: Intel iHD driver for Intel(R) Gen Graphics – 23.2.3 ()

vainfo: Supported profile and entrypoints

VAProfileNone                   : VAEntrypointVideoProc

VAProfileNone                   : VAEntrypointStats

VAProfileMPEG2Simple            : VAEntrypointVLD

VAProfileMPEG2Simple            : VAEntrypointEncSlice

VAProfileMPEG2Main              : VAEntrypointVLD

VAProfileMPEG2Main              : VAEntrypointEncSlice

VAProfileH264Main               : VAEntrypointVLD

VAProfileH264Main               : VAEntrypointEncSlice

VAProfileH264Main               : VAEntrypointFEI

VAProfileH264Main               : VAEntrypointEncSliceLP

VAProfileH264High               : VAEntrypointVLD

VAProfileH264High               : VAEntrypointEncSlice

VAProfileH264High               : VAEntrypointFEI

VAProfileH264High               : VAEntrypointEncSliceLP

VAProfileVC1Simple              : VAEntrypointVLD

VAProfileVC1Main                : VAEntrypointVLD

VAProfileVC1Advanced            : VAEntrypointVLD

VAProfileJPEGBaseline           : VAEntrypointVLD

VAProfileJPEGBaseline           : VAEntrypointEncPicture

VAProfileH264ConstrainedBaseline: VAEntrypointVLD

VAProfileH264ConstrainedBaseline: VAEntrypointEncSlice

VAProfileH264ConstrainedBaseline: VAEntrypointFEI

VAProfileH264ConstrainedBaseline: VAEntrypointEncSliceLP

VAProfileHEVCMain               : VAEntrypointVLD

VAProfileHEVCMain               : VAEntrypointEncSlice

VAProfileHEVCMain               : VAEntrypointFEI

VAProfileHEVCMain               : VAEntrypointEncSliceLP

VAProfileHEVCMain10             : VAEntrypointVLD

VAProfileHEVCMain10             : VAEntrypointEncSlice

VAProfileHEVCMain10             : VAEntrypointEncSliceLP

VAProfileVP9Profile0            : VAEntrypointVLD

VAProfileVP9Profile0            : VAEntrypointEncSliceLP

VAProfileVP9Profile1            : VAEntrypointVLD

VAProfileVP9Profile1            : VAEntrypointEncSliceLP

VAProfileVP9Profile2            : VAEntrypointVLD

VAProfileVP9Profile2            : VAEntrypointEncSliceLP

VAProfileVP9Profile3            : VAEntrypointVLD

VAProfileVP9Profile3            : VAEntrypointEncSliceLP

VAProfileHEVCMain12             : VAEntrypointVLD

VAProfileHEVCMain12             : VAEntrypointEncSlice

VAProfileHEVCMain422_10         : VAEntrypointVLD

VAProfileHEVCMain422_10         : VAEntrypointEncSlice

VAProfileHEVCMain422_12         : VAEntrypointVLD

VAProfileHEVCMain422_12         : VAEntrypointEncSlice

VAProfileHEVCMain444            : VAEntrypointVLD

VAProfileHEVCMain444            : VAEntrypointEncSliceLP

VAProfileHEVCMain444_10         : VAEntrypointVLD

VAProfileHEVCMain444_10         : VAEntrypointEncSliceLP

VAProfileHEVCMain444_12         : VAEntrypointVLD

VAProfileHEVCSccMain            : VAEntrypointVLD

VAProfileHEVCSccMain            : VAEntrypointEncSliceLP

VAProfileHEVCSccMain10          : VAEntrypointVLD

VAProfileHEVCSccMain10          : VAEntrypointEncSliceLP

VAProfileHEVCSccMain444         : VAEntrypointVLD

VAProfileHEVCSccMain444         : VAEntrypointEncSliceLP

VAProfileAV1Profile0            : VAEntrypointVLD

VAProfileHEVCSccMain444_10      : VAEntrypointVLD

VAProfileHEVCSccMain444_10      : VAEntrypointEncSliceLP

Device: /dev/dri/renderD128

libva info: VA-API version 1.19.0

libva info: User environment variable requested driver ‘iHD’

libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so

libva info: Found init function __vaDriverInit_1_18

libva info: va_openDriver() returns 0

vainfo: VA-API version: 1.19 (libva 2.12.0)

vainfo: Driver version: Intel iHD driver for Intel(R) Gen Graphics – 23.2.3 ()

vainfo: Supported profile and entrypoints

VAProfileNone                   : VAEntrypointVideoProc

VAProfileNone                   : VAEntrypointStats

VAProfileMPEG2Simple            : VAEntrypointVLD

VAProfileMPEG2Simple            : VAEntrypointEncSlice

VAProfileMPEG2Main              : VAEntrypointVLD

VAProfileMPEG2Main              : VAEntrypointEncSlice

VAProfileH264Main               : VAEntrypointVLD

VAProfileH264Main               : VAEntrypointEncSlice

VAProfileH264Main               : VAEntrypointFEI

VAProfileH264Main               : VAEntrypointEncSliceLP

VAProfileH264High               : VAEntrypointVLD

VAProfileH264High               : VAEntrypointEncSlice

VAProfileH264High               : VAEntrypointFEI

VAProfileH264High               : VAEntrypointEncSliceLP

VAProfileVC1Simple              : VAEntrypointVLD

VAProfileVC1Main                : VAEntrypointVLD

VAProfileVC1Advanced            : VAEntrypointVLD

VAProfileJPEGBaseline           : VAEntrypointVLD

VAProfileJPEGBaseline           : VAEntrypointEncPicture

VAProfileH264ConstrainedBaseline: VAEntrypointVLD

VAProfileH264ConstrainedBaseline: VAEntrypointEncSlice

VAProfileH264ConstrainedBaseline: VAEntrypointFEI

VAProfileH264ConstrainedBaseline: VAEntrypointEncSliceLP

VAProfileHEVCMain               : VAEntrypointVLD

VAProfileHEVCMain               : VAEntrypointEncSlice

VAProfileHEVCMain               : VAEntrypointFEI

VAProfileHEVCMain               : VAEntrypointEncSliceLP

VAProfileHEVCMain10             : VAEntrypointVLD

VAProfileHEVCMain10             : VAEntrypointEncSlice

VAProfileHEVCMain10             : VAEntrypointEncSliceLP

VAProfileVP9Profile0            : VAEntrypointVLD

VAProfileVP9Profile0            : VAEntrypointEncSliceLP

VAProfileVP9Profile1            : VAEntrypointVLD

VAProfileVP9Profile1            : VAEntrypointEncSliceLP

VAProfileVP9Profile2            : VAEntrypointVLD

VAProfileVP9Profile2            : VAEntrypointEncSliceLP

VAProfileVP9Profile3            : VAEntrypointVLD

VAProfileVP9Profile3            : VAEntrypointEncSliceLP

VAProfileHEVCMain12             : VAEntrypointVLD

VAProfileHEVCMain12             : VAEntrypointEncSlice

VAProfileHEVCMain422_10         : VAEntrypointVLD

VAProfileHEVCMain422_10         : VAEntrypointEncSlice

VAProfileHEVCMain422_12         : VAEntrypointVLD

VAProfileHEVCMain422_12         : VAEntrypointEncSlice

VAProfileHEVCMain444            : VAEntrypointVLD

VAProfileHEVCMain444            : VAEntrypointEncSliceLP

VAProfileHEVCMain444_10         : VAEntrypointVLD

VAProfileHEVCMain444_10         : VAEntrypointEncSliceLP

VAProfileHEVCMain444_12         : VAEntrypointVLD

VAProfileHEVCSccMain            : VAEntrypointVLD

VAProfileHEVCSccMain            : VAEntrypointEncSliceLP

VAProfileHEVCSccMain10          : VAEntrypointVLD

VAProfileHEVCSccMain10          : VAEntrypointEncSliceLP

VAProfileHEVCSccMain444         : VAEntrypointVLD

VAProfileHEVCSccMain444         : VAEntrypointEncSliceLP

VAProfileAV1Profile0            : VAEntrypointVLD

VAProfileHEVCSccMain444_10      : VAEntrypointVLD

VAProfileHEVCSccMain444_10      : VAEntrypointEncSliceLP

 

[taiziccf]

this is ls -la in /dev/dri/by-path in case you need it.

root@ubuntu:/dev/dri/by-path# ls -la

total 0

drwxr-xr-x 2 root root  80 Apr 21 01:54 .

drwxr-xr-x 3 root root 100 Apr 21 01:54 ..

lrwxrwxrwx 1 root root   8 Apr 21 01:54 pci-0000:01:00.0-card -> ../card0

lrwxrwxrwx 1 root root  13 Apr 21 01:54 pci-0000:01:00.0-render -> ../renderD128

root@ubuntu:/dev/dri/by-path#

[Britgirl]

Thanks for your patience. We were able to reproduce your issue, but it’s not clear to us why MFX just throws out an error on alder lake CPU/GPU in a NoMachine session. We were hoping that it would be something we could fix or provide a workaround for, but it’s not looking that way. Given that MediaSDK has become legacy, the best way forward is to wait for NoMachine 8.12 which will ship support for VPL (Intel’s replacement of MediaSDK). This is coming in the next week or so.

[Author]

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