Hardware encoding not working Ubuntu 23.10 nvidia GTX980TI

Forum / NoMachine for Linux / Hardware encoding not working Ubuntu 23.10 nvidia GTX980TI

Viewing 3 posts - 1 through 3 (of 3 total)
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  • January 4, 2024 at 10:28 #46585
    nxuser
    Participant

    SYSTEM

    • Version: 8.10.1
    • OS: Ubuntu 23.10
    • GPU: GTX 980Ti

    NVIDIA Driver: 535.129.03

    NoMachine Settings

    • Encoding: H264
    • FPS: 60
    • HW Acceleration: On

    > sudo find / -name libnvidia-encode.so -or -name libcuda.so 2>/dev/null
    /usr/lib/x86_64-linux-gnu/libnvidia-encode.so
    /usr/lib/x86_64-linux-gnu/libcuda.so
    /usr/lib/i386-linux-gnu/libnvidia-encode.so
    /usr/lib/i386-linux-gnu/libcuda.so

    Emailed full logs

     

    January 7, 2024 at 08:44 #46619
    nxuser
    Participant

    Still unable to see HW acceleration working. Not sure what other avenues to explore

    January 10, 2024 at 18:17 #46693
    Britgirl
    Keymaster

    Hi, sorry for the delay. The logs are not complete unfortunately. We also need the agent logs and these were missing. You should follow the instructions here and then send again. Please use the title of the topic as the subject of your email. Thanks!

    https://kb.nomachine.com/DT07S00243

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Viewing 3 posts - 1 through 3 (of 3 total)

Closed because the user did not provide further feedback. Please notify us if you confirm that it is resolved or open a new topic if you have the same problem.