High RAM usage

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  • #51979
    Steve92
    Participant

    Hello,

    I’ve noticed a high RAM usage on ECS server : about 1 GB per connected user !

    It seems high for a “routing device”.

    I guess it’s more than a “routing device” …

    Please could you explain me this high RAM usage ?

    Thanks,

    Regards,

    Steve.

    #52079
    Steve92
    Participant
    #52081
    Britgirl
    Keymaster

    No, it includes data based on earlier versions. Better for version is the following document for NoMachine products in general https://kb.nomachine.com/AR02P00966. We will be adding more documentation soon about version 8 and the upcoming version 9.

    That said, 1 GB per user is certainly not right. Please show us the list of processes showing such high CPU usage. Also, logs from the ECS server host, also knowing what OS version it is would be useful as well.

    #52166
    Steve92
    Participant

    Thanks for this more recent link but alas it doesn’t deal with ECS sizing.

     

    #52180
    Britgirl
    Keymaster

    Please show us the list of processes showing such high CPU usage. Also, logs from the ECS server host, also knowing what OS version it is would be useful as well.

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