How do I create a new username and password?

Forum / NoMachine for Windows / How do I create a new username and password?

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  • #19087
    gccradioscience
    Participant

    I cannot get this software to work right.   It keeps on asking me for a user name and password.  I thought I was supposed to create an account on the website before installing the software?    Now I am not able to use this software to connect to remote computers in the apartment.

    Right now it’s just plain complicated software that is about to get uninstalled if there is no answer to this problem.

     

     

    #19091
    Britgirl
    Keymaster

    You must know your account credentials on the remote computer in order to get access to it. The username and password is obligatory.

    Did you follow the steps in the Getting Started Guide on our website?
    https://www.nomachine.com/getting-started-with-nomachine

    I thought I was supposed to create an account on the website before installing the software?

    Creating an account on our website is not available as a service, this will be possible when we release NoMachine Network in the near future. The username and password is of the remote computer (in your appartment) that you want to connect to.

    You can find more info about what you need here:

    What do I need in order to use NoMachine?
    https://www.nomachine.com/AR10K00723

    #19092
    Britgirl
    Keymaster

    I forgot to mention the link to the feature request of the NoMachine Network service

    https://www.nomachine.com/FR07J02731

    You can sign up to receive a notification once it’s released  🙂

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