Input issues between Win10 Client and Linux Mint server

[Jethro_uk]

Every so often something seems to “stick” in the connection, and trying to use the mouse scroll wheel results in Chrome changing it’s zoom. Also input seems to become as if the “CTRL” key is stuck on and you end up multi-line selecting. The only fix is to disconnect the session and reconnect. Everything is at the latest version.

[Britgirl]

Hi, We are aware of a similar behaviour that another user has reported, although we are not able to reproduce in our own environments. Please confirm the Linux Mint version and desktop environment (Mate, XFCE?).

[Jethro_uk]

System:    Kernel: 5.4.0-126-generic x86_64 bits: 64 compiler: gcc v: 9.4.0
Desktop: Cinnamon 5.2.7 wm: muffin dm: GDM3 Distro: Linux Mint 20.3 Una
base: Ubuntu 20.04 focal
Machine:   Type: Laptop System: Hewlett-Packard product: HP ProBook 650 G1 v: A3009DD10303
serial: <filter> Chassis: type: 10 serial: <filter>
Mobo: Hewlett-Packard model: 1993 v: KBC Version 16.39 serial: <filter>
BIOS: Hewlett-Packard v: L77 Ver. 01.20 date: 07/17/2014
Battery:   ID-1: BAT0 charge: 46.4 Wh condition: 48.2/48.2 Wh (100%) volts: 12.3/10.8
model: Hewlett-Packard Primary serial: <filter> status: Unknown
CPU:       Topology: Dual Core model: Intel Core i3-4000M bits: 64 type: MT MCP arch: Haswell
rev: 3 L2 cache: 3072 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 19156
Speed: 2395 MHz min/max: 800/2400 MHz Core speeds (MHz): 1: 2395 2: 2395 3: 2395
4: 2395
Graphics:  Device-1: Intel 4th Gen Core Processor Integrated Graphics vendor: Hewlett-Packard
driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:0416
Display: x11 server: X.Org 1.20.13 driver: modesetting unloaded: fbdev,vesa
resolution: 1366×768~60Hz
OpenGL: renderer: Mesa DRI Intel HD Graphics 4600 (HSW GT2) v: 4.5 Mesa 21.2.6
compat-v: 3.0 direct render: Yes
Audio:     Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel bus ID: 00:03.0 chip ID: 8086:0c0c
Device-2: Intel 8 Series/C220 Series High Definition Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:8c20
Sound Server: ALSA v: k5.4.0-126-generic
Network:   Device-1: Intel Ethernet I217-V vendor: Hewlett-Packard driver: e1000e v: 3.2.6-k
port: 3080 bus ID: 00:19.0 chip ID: 8086:153b
IF: enp0s25 state: down mac: <filter>
Device-2: Broadcom and subsidiaries BCM43228 802.11a/b/g/n driver: wl v: kernel
port: ef80 bus ID: 02:00.0 chip ID: 14e4:4359
IF: wlo1 state: up mac: <filter>
Drives:    Local Storage: total: 223.57 GiB used: 222.05 GiB (99.3%)
ID-1: /dev/sda model: SATA3 240GB SSD size: 223.57 GiB speed: 6.0 Gb/s serial: <filter>
Partition: ID-1: / size: 216.82 GiB used: 110.44 GiB (50.9%) fs: ext4 dev: /dev/dm-1
ID-2: /boot size: 702.1 MiB used: 215.8 MiB (30.7%) fs: ext4 dev: /dev/sda5
ID-3: swap-1 size: 976.0 MiB used: 976.0 MiB (100.0%) fs: swap dev: /dev/dm-2
USB:       Hub: 1-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 chip ID: 1d6b:0002
Hub: 1-1:2 info: Intel ports: 6 rev: 2.0 chip ID: 8087:8008
Hub: 2-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 chip ID: 1d6b:0002
Hub: 2-1:2 info: Intel ports: 8 rev: 2.0 chip ID: 8087:8000
Hub: 3-0:1 info: Full speed (or root) Hub ports: 14 rev: 2.0 chip ID: 1d6b:0002
Device-1: 3-5:2 info: Validity Sensors VFS495 Fingerprint Reader
type: <vendor specific> driver: N/A rev: 1.1 chip ID: 138a:003f
Device-2: 3-7:3 info: Chicony HP HD Webcam type: Video driver: uvcvideo rev: 2.0
chip ID: 04f2:b3ed
Device-3: 3-12:4 info: Broadcom HP Portable Bumble Bee type: <vendor specific>
driver: btusb rev: 2.0 chip ID: 0a5c:21f1
Hub: 4-0:1 info: Full speed (or root) Hub ports: 6 rev: 3.0 chip ID: 1d6b:0003
Sensors:   System Temperatures: cpu: 49.0 C mobo: 0.0 C
Fan Speeds (RPM): N/A
Repos:     No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com una main upstream import backport #id:linuxmint_main
2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse
3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
6: deb http: //archive.canonical.com/ubuntu/ focal partner
Active apt repos in: /etc/apt/sources.list.d/signal-xenial.list
1: deb [arch=amd64 signed-by=/usr/share/keyrings/signal-desktop-keyring.gpg] https: //updates.signal.org/desktop/apt xenial main
Info:      Processes: 292 Uptime: 7d 2h 01m Memory: 3.75 GiB used: 2.60 GiB (69.2%) Init: systemd
v: 245 runlevel: 5 Compilers: gcc: 9.4.0 alt: 9 Client: Unknown python3.8 client
inxi: 3.0.38

[Britgirl]

Check your inbox from us 🙂 We’ve sent you a test package

[Britgirl]

Did you get a chance to test the package we sent?  🙂

[Jethro_uk]

I’m afraid I haven’t. But it’s still occurring from time to time. It’s definitely some process “stealing” the “ctrl+” input and not releasing it.

Workaround is to close the NoMachine window (not session, for a clue) and reconnect. Since I have a workaround I can live with the bug. However YMMV.

[Britgirl]

The link we sent in the email to you to download is for a package that contains a patch. We were interested in knowing if it fixes the issue completely. If you get a chance to test it, please do 🙂

[Author]

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