Installation on Macos 14 Sonoma problems

[jpt000]

Hi all,

I recently updated my Macbook Pro (early 2020) to Macos 14. NoMachine stopped working with “Update required” popup asking to update NoMachine. I installed the latest version (8.10.1) but the error still persists. I tried uninstalling and reinstalling several times but always the same result. Any ideas?

[zaq]

Hi,

We weren’t able to reproduce the problem on MacOS 14. Could you collect logs
like it is described in:

https://kb.nomachine.com/DT07S00243?s=collect%20logs

and send to forum[at]nomachine[dot]com.

From which version did you do upgrade of MacOS?
Do you know which version you had installed before NoMachine update?

A possible solution can be approving NoMachine mandatory security permissions:
– Screen Recording,
– Accessibility.

A related article:

https://kb.nomachine.com/AR11Q01061

[jpt000]

Hi! Thanks for the reply!

I was about to post that it’s working now – turns out the antivirus my company had installed (Sophos) had a problem and was messing with the system. As soon as they removed it (and after a reboot) NoMachine came back to life.

Thanks!

 

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