Keyboard and NoMachine icons on the panel not visible

[pdb]

Am using Windows client 9.4.14 with Linux (virtual desktop) server. Mate desktop.

In the client, the keyboard and NoMachine icons on the panel are not visible usually. I can make them visible by making some changes to the Panel properties. They then look like this:

But as soon as I click for example on a menu (like Applications or System), the icons disappear again and it looks like this:

Even when the icons are not visible, I am able to click on them (when I guess the location correctly). So I can switch the keyboard language (am using English and German keyboards), and I can get the NoMachine menu:

How to make the icons visible all the time? I have played around with different themes, but without success.

[Britgirl]

Please attach the screenshots using the upload tool, thanks. What’s the distribution and version?

[pdb]

Server is on RHEL8.

Attachments:

1. 

   nm_no_icons.png
   

2. 

   nm_icons.png
   

3. 

   nm_menu.png
   

[Britgirl]

This looks like a desktop issue, caused by the fact that the drawer showing 3rd party application icons has been removed? Please follow the instructions here:

What to do when the !M icon is not present in the system tray of GNOME desktop
https://kb.nomachine.com/AR09U01205

[pdb]

I am using Mate, and that article says: “As an alternative, you could choose to adopt a lightweight desktop which doesn’t exhibit this behaviour, for example MATE or Xfce. “…

[Britgirl]

Can you send us the client-side logs to start with? Connect to the problematic desktop, open the NoMachine connection menu (Ctrl-Alt-0) > Connection Info > Take logs. Send us that file, please. You can attach it here or send direct to forum[at]nomachine[dot]com. So far we have been unable to reproduce this issue in our own test environment.

[pdb]

File attached.

Attachments:

1. lapps06-logs-2026-04-02-13.46.59-1.zip

[Britgirl]

Hi, we’re able to reproduce the same behaviour when the Mate panel is version 1.26.4 on Redhat/Rocky and only with virtual desktop session (connecting to a NoMachine terminal server) With other version of Mate we are not able to reproduce it, so it seems to be a Mate issue. Btw, if you’re a subscriber of Terminal Server, you are entitled to open a support enquiry directly from your User Area 😉

[pdb]

Thanks, will try a different Mate version.

[Author]

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