M2 Mac Mini Server – always software encoded, cpu up to 40%

[milika]

Hi,

I have M2 mini server and M4 pro as client.
M2 is struggling with software encoding, tried enabling and disabling all options on server performance tab (as all the codecs and put 30fps), still software encoding…

I’m attaching image taken from M4 client…
As you can see encoding software decoding hardware.

Also, I’m attaching a sample of nxcodec.bin process from M2 server.

Any way of doing hardware encoding on m2?

Regards

Attachments:

1. 

   Screenshot-2025-03-22-at-16.58.23.png
   

1. Sample-of-nxcodec.bin_.txt

[Britgirl]

Hi, are you able to send us the server-side logs so we can check them? You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243

Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

[milika]

Ok, I’ll try, hope this is it 😀

 

Attachments:

1. NoMachine-log-2025.03.27-11.00.18.zip

[milika]

sent it to email also

[Britgirl]

Thanks for submitting the logs. We have checked them, and also reproduced. We are investigating further to see if it’s caused by a possible HW encoder limitation.

[milika]

Great news, please tell me if i can be of help 😀

[Author]

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