M2 Mac Mini Server – always software encoded

[Bilbotine]

Hello Dariusz,

Yes, it is in our plans.

[Dariusz]

Amazing thank you !
Looking forward to 5/8k res.
Thanks!

[hys17]

Me too looking forward to the new version. Really like how smooth the streaming is.

[milika]

Still happening on Tahoe

[Britgirl]

Hi Milika, the logs you submitted a few weeks back didn’t show any errors. So we confirm that software encoding is being used instead of HW encoding due to the high resolution. Using Tahoe will show the same thing. As Bilbotine mentioned, we are planning to add support to use HW encoding for resolutions higher than 4k.

 

[hys17]

I’d like to add that even on the 1080p monitors at work, the same behavior still happens.

Host: M2 Ultra Mac Studio on Ventura

Clients:

M2 MacBook Air on Taheo/Sequoia

Windows 11 Pro PC

[Britgirl]

Hi hys17, in that case, it would be useful to see the logs from the affected M2 Ultra server. You can extract them using the instructions here: https://kb.nomachine.com/DT08U00298#1. Attach them here or send to forum[at]nomachine[dot]com. Thanks!

[hys17]

Thanks. Attached the logs here.

Attachments:

1. Server-logs-2025-09-23-09.43.55.zip

[Britgirl]

The logs showed that there is no FullHD in use, but 3840×1080 (so height is 1080 but the width is 1920*2) hence why SW encoding is being used given that for resolutions higher than 4K, hardware encoding is disabled. Work has already started to remove this limitation.

[Author]

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