Missing Window decorations, task bar etc. on Linux Mint 21.2

Forum / NoMachine for Linux / Missing Window decorations, task bar etc. on Linux Mint 21.2

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #46622
    AdeV73
    Participant

    Hi,

    I’ve got a completely freshly installed Linux Mint machine here (with 21.2, all apt updates applied), although the machine’s a dog-eared old Dell Optiplex 7020 unit.

    Mint works fine, as expected.

    However, when I log in using NoMachine, I get the initial login screen OK, then a brief view of the desktop background; then a blank black screen with just the two icons from other bits of software I’ve installed (Opera & Lightburn, since you ask).

    If I right-click, I get the Nautilus context menu (create folder/document/new launcher/Open in Terminal/Open as Root/Customise). e.g. if I Open in Terminal, I get a terminal window, but without all the usual Cinnamon decorations.

    I use NoMachine on a variety of other machines (including another Dell Optiplex), but all are a little older in terms of Linux installs. None of my other machines have this specific issue.

    Please find attached a log file, showing me connecting to a new session (I have a separate SSH connection from which I started the debug logging).

    Cheers!
    Ade.

    #46636
    AdeV73
    Participant

    I think this is just a flaky computer TBH. Have just done exactly the same steps on a different machine, and it all works just fine.

     

    #46645
    AdeV73
    Participant

    Further update…

    …it’s the same on the other machine, IF it’s not plugged into a monitor. If it’s connected to a monitor, all works fine: If it’s headless, it behaves as per my first post.

    Not sure if it’s just Linux Mint though – I’ll do some tests this week, if I can, with other distros.

    #46651
    Britgirl
    Participant

    Hi, logs don’t show anything strange.

    Please take a look at the article about headless machines and follow the tips there:

    Connecting to Linux headless machines with NoMachine
    https://kb.nomachine.com/AR03P00973

    If you are using Wayland, take a look here:

    Notes for connections to Linux physical desktops running Wayland
    https://kb.nomachine.com/AR02P00969

    If you continue to have problems, we can take a look at the logs of the server machine with debug enabled. Follow the instructions here for those https://kb.nomachine.com/DT07S00243 and send them to forum[at]nomachine[dot]com using the title of the topic as the subject of your email.

    #46652
    Britgirl
    Participant

    By the way, I noticed you are using an earlier version of the NoMachine player (7.13). Although we maintain compatibility, please consider updating your software to keep the versions aligned 😉

    #46665
    AdeV73
    Participant

    Hi Britgirl,

    Many thanks for your reply – the linked document (and some of the other ones) explain quite a few of the issues I’ve been having on a couple of machines, so thank you for that! I’ve ordered a bunch of fake displays (didn’t even know they existed until today!)

    The machine that was running 7.13 – I’d been having problems with it trying to update itself (it got stuck in a loop asking for the admin password, refusing it, rinse & repeat; however, I actually managed to force an update to 8.10 the other day through the UI – so that’s solved as well 🙂 All is, once again, well with the world 🙂

    I’m not using Wayland yet, still on various versions of Linux Mint, I believe Wayland is coming to the next release…. but X11 works fine for me.

    Cheers!
    A fellow Brit

    aka Ade.

    #46669
    Britgirl
    Participant

    Hi Ade, thanks for letting us know and good to know that everything is working correctly now. If you need help again, let us know here or start a new topic 🙂

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