Monitor not in system tray – Win 7 64

[manta]

Hi,

Step #5 of the NoMachine (free version) Installation Guide says

5. The Monitor in Your System Tray

“Once you have terminated the installation or the update, including reboot when requested, a NoMachine icon (!M) will appear in your system tray. This is the Monitor, a small application which gives you fast access to server management tools and advises you when someone is requesting to connect to your desktop. If a user is connected, you can disconnect them from the Monitor.”

Immediately after installing NoMachine, the NoMachine icon (!M) appeared in the system tray. However, after rebooting the NoMachine icon no longer appears in the system tray. It appears that the Monitor is not running at all. There are no NoMachine applications or processes listed in the Windows Task Manager.

What needs to be done to complete this step of the installation process and have the NoMachine Monitor run (and the icon display in the task bar)?

I have installed NoMachine on three systems. This issue is occurring on two PCs running Windows 7, 64 bit. NoMachine installed on the system running Mageia Linux without any issues.

Thanks

[Britgirl]

Can you send us the logs? Instructions on where to find them on Windows are here:

https://www.nomachine.com/AR10K00697

[Author]

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